RSOC Training Specialist

The University of Texas at Austin
flexible benefit account, sick time, tuition assistance, 403(b), retirement plan, employee discount, remote work
United States, Texas, Austin
101 East 27th Street (Show on map)
Dec 22, 2024
Job Posting Title: RSOC Training Specialist ---- Hiring Department: Information Security Office ---- Position Open To: All Applicants ---- Weekly Scheduled Hours: 40 ---- FLSA Status: Exempt ---- Earliest Start Date: Immediately ---- Position Duration: Expected to Continue Until Aug 31, 2026 ---- Location: AUSTIN, TX ---- Job Details: General Notes The Information Security Office (ISO) assures the security of the university's Information Technology (IT) resources and the existence of a safe computing environment in which the university community can teach, learn, and conduct research. Additional information about ISO can be found here: https://security.utexas.edu/ As part of ISO, the University of Texas Regional Security Operations Center (UT RSOC) will be focused on delivering a variety of cybersecurity services to various non-profit and/or government funded entities throughout the state (e.g., ISDs, municipalities) to raise awareness, improve security posture and resilience, etc. for entities that otherwise might not have much to work with. The UT RSOC will also provide a fantastic new experiential learning space for students to both provide important cybersecurity services across the state and develop valuable, concentrated cybersecurity experience for their futures and serve as an anchor for an eventual applied cybersecurity degree program. This position is funded by a grant from the State of Texas. Continued funding beyond the term of the grant is expected but is not guaranteed beyond 8/31/2026. Your skills will make a difference. You'll be working for a university that is internationally recognized for our academic programs and research. Your work will contribute to operational excellence and enhance the student experience. If you're the type of person that wants to know your work has meaning and impact, you'll like working in our department and for UT Austin. UT Austin provides an outstanding benefits package including but not limited to: Competitive health benefits (employee premiums covered at 100%, family premiums at 50%) Voluntary Vision, Dental, Life, and Disability insurance options Generous paid vacation, sick time, and holidays Teachers Retirement System of Texas, a defined benefit retirement plan, with employer matching funds Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b) Flexible spending account options for medical and childcare expenses Robust free training access through LinkedIn Learning plus professional conference opportunities Tuition Assistance Expansive employee discount program including athletic tickets Free access to UT Austin's libraries and museums with staff ID card Free rides on all UT Shuttle and Austin CapMetro buses with staff ID card For more details, please see: https://hr.utexas.edu/prospective/benefits and https://hr.utexas.edu/current/services/my-total-rewards . This position requires you to maintain Internet service and a mobile phone with voice and data plans to be used when required for work. Must be authorized to work in the United States on a full-time basis for any employer without sponsorship. Purpose The Training Coordinator will design, implement, and maintain a cybersecurity training program for student employees. They will ensure all students have the skills to provide key services, using HackTheBox and the NIST NICE framework, and focus on onboarding and ongoing skill development. Responsibilities Develop and maintain training programs: Design and implement structured training curriculum using HackTheBox and other cybersecurity learning platforms. Ensure training aligns with NIST NICE framework, and create individualized development plans for students to track progress across various cybersecurity roles and skills. HackTheBox Platform Management: Manage and administer HackTheBox platform licenses and ensure that training activities are aligned with RSOC objectives. Regularly assess and curate HackTheBox modules to align with current cybersecurity threats and operational needs and provide hands-on guidance and support to students navigating HackTheBox challenges, ensuring they gain practical experience in cybersecurity techniques and incident response. Student training and onboarding: Develop an onboarding program for new student employees that includes both technical training and RSOC operational procedures. Conduct workshops, live training sessions, and one-on-one coaching to reinforce cybersecurity concepts and skills. Organize hackathons, capture-the-flag (CTF) events, and collaborative learning exercises to encourage peer learning and skill sharpening. Continuous Learning and Mentorship: Facilitate ongoing training sessions, ensuring that students stay updated on the latest cybersecurity threats, tools, and methodologies. Mentor students and help them apply training to real-world RSOC tasks, such as threat hunting, vulnerability management, and incident response. Establish a feedback loop to assess training effectiveness and refine the curriculum as needed. Collaboration and Reporting: Work closely with the RSOC Manager and engineers from the Information Security Office to align training with operational needs and future service offerings. Track student progress, maintain records of certifications and completed training, and report on training outcomes. Assist in preparing students for certifications that align with the RSOC's objectives (e.g., CompTIA Security+, Splunk certification). Outreach and External Collaboration: Collaborate with other Texas-based RSOCs and the Texas Department of Information Resources to share best practices, resources, and training materials. Support outreach efforts aimed at recruiting new talent and raising awareness of the experiential learning opportunities offered through the RSOC. Other related functions as assigned. Required Qualifications U.S. Citizen, resident, or officially recognized asylee - Applicant selected will be subject to government security investigation and must meet eligibility requirements for access to classified information at the level appropriate to the project requirements of the position. Two years of demonstrated experience in public speaking/presentation skills. A minimum of 4 years of experience mentoring and leading teams. Excellent written and oral skills, ability to work closely with multiple groups, manage expectations and track engagement scope. Strong technical acumen with the ability to be operationally conversant. Demonstrated ability for teaching and evaluating comprehension of technical content. Relevant education and experience may be substituted as appropriate. Preferred Qualifications 5-7 Years of operational cybersecurity experience. 3 or more years using Splunk in a cybersecurity program. Experience mentoring and leading student employees or junior employees who require a heavily structured onboarding process to ensure their success. Experience assessing and finding security gaps to help improve security posture. Experience consulting on cybersecurity with a variety of constituencies. Experience in producing metrics to report of the UT RSOC program and impact. Good knowledge of CIS & other industry standard benchmarks and frameworks. Certifications related to security (CISSP, CISM, etc). Salary Range $90,000 + depending on qualifications Working Conditions May work around standard office conditions Repetitive use of a keyboard at a workstation Use of manual dexterity This is a hybrid remote/in-office position. The majority of time will need to be spent on campus to interact and oversee student employees serving the UT Regional Security Operations Center (UT RSOC), but remote work is allowable as is reasonable or suitable to the work being performed. Required Materials Resume/CV 3 work references with their contact information; at least one reference should be from a supervisor Letter of interest Importantfor applicants who are NOT current university employees or contingent workers:You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure thatALLRequired Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers:As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questionspresented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above. ---- Employment Eligibility: Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval. ---- Retirement Plan Eligibility: The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. ---- Background Checks: A criminal history background check will be required for finalist(s) under consideration for this position. ---- Equal Opportunity Employer: The University of Texas at Austin, as an equal opportunity/affirmative action employer,complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. ---- Pay Transparency: The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. ---- Employment Eligibility Verification: If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university. ---- E-Verify: The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: E-Verify Poster (English) [PDF] E-Verify Poster (Spanish) [PDF] Right To Work Poster (English) [PDF] Right To Work Poster (Spanish) [PDF] ---- Compliance: Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.