Student Service Advisor 3- School of Nursing

#CA-FT

Under general supervision, the Student Service Advisor 3 will provide comprehensive student services for assigned programs within Nursing Science and Health Care Leadership graduate degree (NSHL) and certificate programs. Manage new student orientation, student record keeping, student registration/enrollment, student milestones, and student data. Advise students on School of Nursing and Graduate Studies policy, procedures, and deadlines. Assist with milestone events such as graduation, pinning, and white coat ceremonies. Through working with students and faculty, identify student resource needs and use communication skills to proactively refer students to campus resources. Collaborate with faculty to support and advise students facing complicated and personal challenges. Solve problems quickly and work with changing priorities and demanding workloads, utilizing good judgment as to when to inform and seek consultation from management; and must focus on attention to detail with complex logistics.

Apply By Date: January 7, 2025 at 11:59pm. Interviews and recruitment process may occur at any time.

Qualifications

Minimum Qualifications

For full consideration, applicants are encouraged to upload license and/or certification if required of the position

• Bachelor's degree in related area and / or equivalent experience / training.
• Knowledge and experience to interpret and advise effectively on policies, procedures and requirements regarding UC Davis graduate education and the NSHL program, UC Davis Graduate Studies, Graduate Council, Office of the University Registrar, Financial Aid Office and the University of California.
• Ability to work with and maintain confidentiality of student information and materials.
• Strong interpersonal and communication skills to interact tactfully and diplomatically with a diverse group of people including faculty, staff and students; respond to questions and concerns; and comprehend the specialized needs of students from diverse cultural and backgrounds.
• Professional ability to reprioritize workload and perform as part of a team in a highly visible and high-stakes dynamic environment.
• Independent decision-making skills to work with ambiguities where clear guidelines are not present.
• Skills to identify issues, provide recommendations, referrals, and seek resources to develop solutions.
• Ability to develop programmatic partnerships with a variety of academic and administrative departments.
• Excellent organizational skills to work under frequent interruptions; to independently establish priorities, anticipate job requirements, organize workflow to work effectively to achieve timely progress on multiple projects and meet deadlines.
• Analytical skills to interpret student data to support recommendations. Ability to obtain, correlate and develop statistical reports from various sources; skills to retrieve and assemble information for preparation.
• Advanced computer skills to select and utilize various software programs such as word-processing, spreadsheets, web searches, web site maintenance, and database management programs.

Preferred Qualifications

• Experience using UC Davis systems: Banner, Embark, GUARD, eValue, GradSphere, preferred.

Key Responsibilities

• 35% - Student Services and Support
  
  
• 50% - Program Logistics and Administration

* 15% - Student Affairs Campus Liaison

Department Overview

The Betty Irene Moore School of Nursing at UC Davis advances health and ignites leadership through innovative and interprofessional education, transformative research and bold system change. Leaders at the School of Nursing steadily chart a course of developing education curricula, approaches and programs aimed at keeping pace with the rapidly evolving health-care environment and preparing a new breed of health leaders who are skilled and nimble agents of change. All individuals in the School of Nursing are accountable for maintaining and fostering a culture of inclusion, as outlined in the School's Diversity and Inclusion webpage. Please visit the webpage at https://health.ucdavis.edu/nursing/diversity_inclusion/diversity_index.html to learn more.

POSITION INFORMATION

• Salary or Pay Range: $2,145.59 - $3,808.43
• Salary Frequency: Biweekly
• Salary Grade: Grade 19
• UC Job Title: STDT SVC ADVISOR 3
• Number of Positions: 1
• Appointment Type: Staff: Career
• Percentage of Time: 100
• Shift Hours: Day
• Location: Betty Irene Moore Hall (HSP029), Sacramento
• Union Representation: 99 - Non-Represented (PPSM)
• Benefits Eligible: Yes
• Hybrid/Remote/Onsite: This position is hybrid (mix of on-site and remote work)
• This is an H-1B visa opportunity

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.

If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html

* High quality and low-cost medical plans to choose from to fit your family's needs
* UC pays for Dental and Vision insurance premiums for you and your family
* Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
* Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Access to free professional development courses and learning opportunities for personal and professional growth
* WorkLife and Wellness programs and resources
* On-site Employee Assistance Program including access to free mental health services
* Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
* Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
* Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here
* UC Davis cares about building a community, which is why we provide resources to enhance diversity, equity and inclusion as well as Employee Resource Groups (ERGs) to support our staff

Physical Demands

• Standing - Occasional Up to 3 Hours
• Walking - Occasional Up to 3 Hours
• Sitting - Frequent 3 to 6 Hours
• Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
• Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
• Bending/Stooping - Occasional Up to 3 Hours
• Squatting/Kneeling - Occasional Up to 3 Hours
• Twisting - Occasional Up to 3 Hours
• Reaching overhead - Occasional Up to 3 Hours
• Keyboard use/repetitive motion - Frequent 3 to 6 Hours

Mental Demands

• Sustained attention and concentration - Frequent 3 to 6 Hours
• Complex problem solving/reasoning - Occasional Up to 3 Hours
• Ability to organize & prioritize - Frequent 3 to 6 Hours
• Communication skills - Frequent 3 to 6 Hours
• Numerical skills - Occasional Up to 3 Hours
• Constant Interaction - Frequent 3 to 6 Hours
• Customer/Patient Contact - Frequent 3 to 6 Hours
• Multiple Concurrent Tasks - Frequent 3 to 6 Hours

Work Environment

Ability to work onsite and remotely as required. This position requires travel in the Davis and Sacramento areas and occasional travel to other community sites.

Special Requirements

• This is a critical position, as defined by UC policy and local procedures, and as such, employment is contingent upon successful completion of background check(s), including but not limited to criminal record history background check(s)
• This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements
• This offer is contingent upon your successful completion of an Employment Misconduct Disclosure review where you will be required to disclose any final administrative or judicial decisions within the last seven years determining that you committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct.

Diversity, Equity, Inclusion and Belonging

At UC Davis, we're solving life's most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We grow from every challenge we take on and we don't just maintain - we improve. We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing both our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds and you belong here. As you consider joining UC Davis, please explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education, and our latest efforts to outgrow the expected. The University of California, Davis is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

For the University of California's Affirmative Action Policy, please visit: https://policy.ucop.edu/doc/4010393/PPSM-20

For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

Because we want you to be seen, our recruiting process at UC Davis fosters authenticity, diversity, and inclusion. Studies have shown that some people may not apply to jobs unless they meet every single qualification. Each unique role at UC Davis has a set of requirements and you could be perfect for this role, or you could be perfect for the next role! Don't meet all the requirements? We still encourage you to apply! #YouBelongHere