Supervisor Quality

Plans, oversees and schedules activities concerned with development, application, and maintenance of quality standards for processes, materials and products. Resolves problems and provides technical expertise.

1. Maintains quality system policies and procedures and recommends improvements; interacts with team members to achieve daily and long term goals; ensures policies are followed
2. Assists in the development of control plans, inspection procedures, capability studies and sampling frequencies
3. Develops quality initiatives to attain and maintain customer satisfaction and focus; may direct and support quality analysts in quality planning and auditing activities
4. Provides technical expertise in quality techniques and services; develops, trains and motivates team members to acquire maximum proficiency in quality fundamentals and manufacturing principles
5. Supports customer issues: problem solving, root cause analysis, corrective/preventive actions and verifications
6. Monitors communications and information systems to maintain awareness of new projects requiring planning, customer satisfaction and initiatives; utilizes knowledge to proceed with proper responses and planning activities
7. Performs some managerial responsibilities which may include: planning,assigning and directing work; interviewing, hiring and coaching employees; assists with performance management process
8. Performs other duties as assigned

• Thorough knowledge of quality practices and procedures including Quality Management System (QMS) and ISO/QS requirements
• Knowledge of quality tools such as Statistical Process Control (SPC) with an ability to interpret and apply SPC information to processes as well as an understanding of Design of Experiments, Failure Mode Effects Analysis, Advanced Product Quality Planning (APQP) tools including control plans, and process FMEAs
• Good interpersonal and written communication skills to communicate effectively with diverse groups of people; ability to solve practical problems and deal with a variety of personnel and quality issues/problems
• Demonstrated knowledge of Geometric Dimensioning and Tolerances as well as blueprint reading
• Fluent in English and primary language used in area of responsibility and/or location

• Five years of experience in engineering, purchasing or quality field
• Fundamental quality experience in machining or assembly type operations or equivalent experience preferred
• Enterprise wide reporting system experience preferre