Resource Specialist

Position Title: Resource Specialist

Work Location: Remote - Region D: Hardee, highlands, Hillsborough, Manatee, and Polk.

Assignment Duration: 3-month contract-to-hire

Work Schedule: 8 am-5 pm, Monday through Friday. Weekend work may be needed during emergencies.

Work Arrangement: Remote

Position Summary:

Helps with assessing member needs and develops or contributes to the development of care plans/service plans for members with the care team in accordance with their goals and preferences for various services (e.g., employment, housing, independent living, justice, foster care, and/or community transitions), including the identification and coordination of referrals for care/services.

Background & Context:

Provides resource support to members and connects members to local resources for various services (e.g., employment, housing, independent living, justice, foster care) based on care/service assessment and plans.

Works with leadership to identify the best, most appropriate local resources for member's needs based on industry best practices.

Works closely together as a team cohesively.

This position will be remote/field based and will provide care management to assist with coordination of care, including assessing for health care needs, referring to health plan providers, providing education on benefits/expanded benefits, and provide community resources to address social determinants of health needs.

The caseload is 100 members.

Performance expectations/metrics:

Compliance with care management policies/procedures including outreach and documentation expectations.

Individuals will be audited on a monthly basis to ensure charts are in compliance.

First day looks like:

The first day will align with training/onboarding. The first day will consist of setting up computer, completing onboarding tasks, reviewing training schedule, and meeting with the training team. Onboarding is 4 weeks.

Qualification & Experience: