Manager, Contracts & Pricing

The Manager, Contracts & Pricing leads the administration, governance, and execution of customer contracts and pricing programs across STERIS. This role is responsible for establishing commercial controls, managing contract lifecycle activities, and ensuring pricing accuracy and compliance across customer agreements. The position applies independent judgment to evaluate commercial risks, resolve complex contract and pricing issues, and maintain alignment with company policies and business objectives.

The Manager partners closely with Sales, Finance, Legal, Customer Service, Marketing, and Operations to support timely contract execution, pricing approvals, and commercial decision-making. This role strengthens STERIS by protecting profitability, enhancing pricing discipline, improving operational efficiency, and ensuring customer commitments are executed accurately and consistently. The position manages a team of contract and pricing professionals, translating strategic priorities into operational execution while developing team capability and driving continuous improvement.

• Lead contract and pricing administration activities, including customer agreements, amendments, renewals, pricing updates, rebates, and commercial terms governance.
• Manage pricing approvals and contract lifecycle processes, including drafting, negotiations, renewals, obligation tracking, and issue resolution while ensuring compliance with company policies and margin objectives.
• Partner with Sales, Finance, Legal, Marketing, Operations, and Customer Service to evaluate commercial opportunities, pricing exceptions, non-standard terms, and customer business needs.
• Maintain commercial controls, contract documentation, pricing integrity, audit readiness, and accurate data management across SAP, Salesforce, and contract management systems.
• Analyze pricing performance, contract profitability, discount trends, rebates, and commercial effectiveness to identify risks, resolve discrepancies, and drive business decisions.
• Develop and implement standardized processes, governance procedures, automation opportunities, reporting capabilities, and continuous improvement initiatives to enhance operational efficiency.
• Lead and develop the Contracts & Pricing team by managing performance, setting priorities, allocating resources, and driving achievement of departmental and Customer Operations objectives.
  
  

Required

• Bachelor's degree in Business, Finance, Accounting, Legal Studies, Healthcare Administration, or related field with 5+ years of experience in contracts administration, pricing, commercial operations, revenue management, or related disciplines, including leadership experience.
• Experience managing contract administration, pricing governance, commercial agreements, discounts, rebates, renewals, and compliance activities within healthcare, medical device, life sciences, or other regulated industries.
• Strong analytical and business acumen with expertise in pricing strategy, margin management, contract compliance, risk management, and commercial decision-making.
• Proven ability to lead teams and collaborate across Sales, Finance, Legal, Marketing, Operations, and Customer Service while utilizing SAP, Salesforce, contract management systems, and reporting tools to drive business results.

Preferred

• Master's degree in Business Administration, Finance, Accounting, Legal Studies, Healthcare Administration, or related field.
• Experience within healthcare technology, medical devices, infection prevention, procedural products, sterilization, or life sciences organizations.
• Experience leading enterprise contract administration, pricing, commercial operations, or sales operations teams, including support of GPO, IDN, government, distributor, and multi-site healthcare contracting models.
• Familiarity with pricing strategy, revenue optimization, contract lifecycle management (CLM), pricing analytics, workflow automation, professional certifications (CPCM, CCCM, CPP, PMP), and continuous improvement initiatives.

We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being, and financial future.

Here is just a brief overview of what we offer:

• Base Salary + Incentive Compensation Program
• Cell Phone Stipend
• Robust Training Program
• Paid Time Off +9 Corporate Holidays Per Year
• Excellent Healthcare, Dental, and Vision Benefits
• Healthcare and Dependent Flexible Spending Accounts
• Long/Short Term Disability Coverage
• 401(k) with a Company Match
• Parental Leave
• Tuition Reimbursement Program
• Additional Add-On Benefits/Discounts

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