Foodservice Customer Account Specialist - Nashville

COMPANY OVERVIEW

We exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best - bold thinkers with big hearts who challenge one another and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what's next.

About the Role

General Mills is seeking an energetic Customer Account Specialist (CAS) to support foodservice operators in Nashville and the surrounding Middle Tennessee territory. In this field-based role, you'll build operator relationships, sustain existing business, and generate incremental sales across a broad portfolio of foodservice products, including frozen baked goods, flour, mixes, cereal, snacks, and individually wrapped frozen meals.

You'll work directly with foodservice operators and in close partnership with the Foodservice Account Executive (AE). The AE leads distributor relationships and serves as the primary contact for distributor decision-makers. You'll collaborate with the AE regularly, work with distributor sales representatives to help create demand, and stay aligned on territory priorities.

Regular field visits, customer presentations, product sampling, and industry events are central to the work and being successful as a CAS.

What You'll Do

• Sustain existing business and generate new, incremental sales volume across your territory.
• Identify foodservice operators and recommend General Mills products that fit their menus and business needs.
• Build productive relationships with operators and distributor sales representatives, helping establish General Mills as a trusted foodservice partner.
• Coordinate regularly with the AE on priorities, customer plans, and distributor activity; the AE owns distributor relationships with key decision-makers.
• Support distributor sales teams with product education and training so they can represent products to their customers.
• Collaborate with the AE and cross-region partners to create demand for core products and new offerings.
• Plan and execute a strategic call pattern, including at least 16 in-person operator interactions per week; the role's broader sales target is 16-20 weekly calls and approximately 750-1,000 incremental cases per month.
• Research customer operations using Salesforce, purchase data, customer websites, Google, social media, and other available resources to prepare for sales calls.
• Use sales, marketing, and trade resources to address customer objections and close sales.
• Review Salesforce and Excel-based reporting, along with local market knowledge, to identify sales opportunities and prioritize your schedule.
• Demonstrate products through sample preparation, including baking and plate presentations.
• Present to groups and support food shows, distributor sales meetings, industry expos, targeted sales events, district huddles, and other relevant meetings.
• Record customer and sales activity in Salesforce and manage administrative responsibilities using Microsoft Office tools.

Minimum Qualifications

• High school diploma.
• 2+ years of sales experience in the foodservice industry.
• Strong interpersonal, communication, presentation, and problem-solving skills.
• Ability to work collaboratively as part of a team.
• Self-motivation and the ability to manage a workload and schedule from a remote office while meeting field-visit expectations.
• Proficiency with Microsoft applications, including Excel, Word, PowerPoint, and Outlook.
• Ability to manage frequent field activity, prepare product samples, and travel for customer and business needs.

Preferred Qualifications

• Bachelor's degree.
• Working knowledge of the foodservice industry and territory.
• Adaptability, resourcefulness, and comfort using sales technology and reporting tools.
• Experience presenting products, preparing food samples, or supporting foodservice events.

Additional Considerations

• International relocationor international remote working arrangements (outside of the US) will not be considered.
• Applicants for this position must be currently authorized to work in the United States on a full-time basis. General Mills will not sponsor applicants for this position for work visas.

SALARY RANGE

The salary range for this position is:

At General Mills we strive for each employee's pay at any point in their career to reflect their experiences performance and skills for their current role. The salary range for this role represents the numerous factors considered in the hiring decisions including, but not limited to, educations, skills, work experience, certifications, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Beyond base salary, General Mills offers a competitive Total Rewards package focusing on your overall well-being. We are proud to offer a foundation of health benefits, retirement and financial wellbeing, time off programs, wellbeing support and perks. Benefits may vary by role, country, region, union status, and other employment status factors. You may also be eligible to participate in an annual incentive program. An incentive award, if any, depends on various factors, including, individual and organizational performance.

ELIGIBILITY

Applicants must meet a minimum 18-year age qualification.

EQUAL OPPORTUNITY EMPLOYER (EOE)

General Mills is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, marital or familial status, status regarding public assistance, or membership or activity in a local human rights commission.

REASONABLE ACCOMMODATION REQUEST

If you need to request an accommodation during the application or hiring process, please fill out our online accommodation request form by following this link: Accommodation Request.