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Intake Clerk

The Salvation Army USA Central Territory
paid time off, employee discount
United States, Missouri, Kansas City
Nov 03, 2026

Intake Clerk

Location: Kansas City, MO Pay: $15 per hour Job Type: Full-time Schedule: 40 hours per week, including evenings, weekends, and holidays as scheduled]

Excellent Benefits Package for Full-Time Employees: Medical, dental, vision, hearing, prescription coverage, paid time off, holidays, company-paid life and disability insurance, Employee Assistance Program, Flexible Spending Accounts, Teladoc services, and additional voluntary insurance options

About the Role

At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. This vital role serves as the first point of contact for individuals seeking rehabilitation services, ensuring compassionate, efficient, and accurate processing of admission inquiries. You'll play a crucial role in supporting our mission by facilitating access to life-changing programs while maintaining the highest standards of confidentiality and inclusivity.

What You'll Do

Eligibility Assessment & Intake



  • Conduct comprehensive eligibility assessments for program applicants


  • Process admission inquiries through referrals, phone calls, and walk-ins


  • Complete electronic intake documentation with attention to detail


  • Maintain accurate and timely electronic records



Documentation & Communication



  • Manage online records database with precision


  • Coordinate with external agencies including probation, parole, and courts


  • Process reservation applications for 24/7 intake support


  • Handle required documentation and information releases



Program Support



  • Follow up with applicants referred to detox services


  • Assist with intake alcohol and drug testing documentation


  • Support statistical data collection


  • Handle medication documentation according to policies


  • Maintain knowledge of community referral resources


Why Join Us



  • Mission-driven work that supports programs in your community


  • On-the-job training


  • Team-oriented environment


  • Employee Discount, Employee Assistance Program, and more!

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