Supervisor, Customer Serv PHC

Lincare Holdings
paid time off, tuition reimbursement
United States, Arizona, Tucson
Nov 02, 2026
This employee will assist the Customer Service Manager in the supervision of staff by providing leadership and support to referralsources and customers while abiding by the processes and procedures set forth by Leadership. JOB FUNCTIONS Supervision of staff Training of all Customer Service staff Monitors the flow of orders to and from the Customer Service Department Handles escalated situations with patients/customers or Referral Sources Processing of payroll for the department Recruitment, hiring, discipline, and supervision of the department Evaluations of the Customer Service Department Monitoring the number of incoming phone calls to determine if support is necessary Evaluation and recommendation of process improvement for the department Education High SchoolDiploma or General Education Degree (GED) Required Associate'sDegreePreferred Work Experience 3-5 years of experience in healthcare Preferred Previous Supervisory experience Preferred Knowledge, Skills, and Abilities read and analyze documents such as prescriptions, chart notes, etc. prioritize and plan activities for subordinates and delegate appropriately multitasking follow up on outstanding projects and tasks Moderate computer skills Moderate typing skills Lincare offers employees a variety of competitive benefits that include ongoing training and advancement opportunities. Employees can also qualify for comprehensive medical, dental, and vision coverage, as well as paid time off, retirement savings, tuition reimbursement, and other benefits. There are also a generous employee referral program and a wide array of employee discounts to take advantage of.