Telesales Specialist - BioPharma

METTLER TOLEDO
life insurance, paid time off, tuition reimbursement, 401(k)
United States, Massachusetts, Billerica
900 Middlesex Turnpike (Show on map)
Oct 20, 2026
Our Opening and Your Responsibilities We are looking for an enthusiastic Telesales Representative to be a significant contributor to the success of our company. A successful sales representative effectively secures sales opportunities and drives growth over the phone/email while maintaining strong relationships with customers. Success requires excellent communication and superior people skills. You must be comfortable presenting products and services over the phone, with the ability to close the deal. The goal of this position is to energize growth by successfully penetrating accounts with mid-to-high levels of potential and developing repeat revenue streams. RESPONSIBILITIES: Execute telesales activities targeting key accounts, employing professional selling skills and accurately managing and recording data generated from these efforts. Manage outbound and inbound customer interactions to close sales opportunities and drive growth. Work closely with National and Regional Sales Managers to prioritize penetration targets for telesales activities. Develop a high level of technical competence in the Process Analytics (PRO) product lines and service offerings. Understand and effectively communicate our value propositions over the phone and email. Effectively nurture penetration targets and build relationships by conducting an ongoing, informative dialogue that helps qualify opportunities and assess their potential. Move each opportunity to the next step in the sales cycle at the appropriate time, ultimately closing the sale. Support additional responsibilities as assigned, including business development initiatives, sales support, and activities that contribute to overall business growth. What You Need to Succeed Competitiveness: A strong desire to excel in a fast-paced sales environment. Excellent communication and interpersonal skills. Bachelor's degree; engineering or technical sciences preferred. Two to three years of sales experience; inbound or outbound call center, and telesales experience desirable. Ability to connect and communicate effectively with a variety of personality types. Experience selling to pharmaceutical, chemical, industrial biotechnology, semiconductor, or similar industries preferred. Our Offer to You Medical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire Tuition reimbursement, educational matching gift program, perks and discounts Parental and caregiver leave programs All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits Global market strength and worldwide leadership in precision instrumentation A brand name that is identified worldwide with precision, quality, and innovation Thousands of patents, design and innovation awards across the Mettler Toledo Global recognition for the quality of our products and services About Mettler Toledo The Process Analytics division within METTLER TOLEDO (www.mt.com/pro) produces analytical measurement solutions for industrial manufacturing processes, allowing manufacturing companies to better control their production through at-line, on-line or in-line analytical measurements. We have over 60 years of experience as a leader in the industry of liquid process analytics and ultrapure water analytics. In addition to water analytics, MTPRO also offers a portfolio of sensors for gas process analytics. Product applications include: Measurement of pH and dissolved oxygen in biopharmaceutical and biotech fermentation processes. Measurement of conductivity and pH in a range of chemical applications. Measurement of turbidity, CO2 and O2 in beer production. Our high value products are produced in Billerica, Massachusetts US, Switzerland, and China, and sold by Mettler-Toledo Market Organizations (MOs) worldwide. Equal Opportunity Employment We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. Mettler-Toledo endeavors to make www.mt.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at EEO@mt.com