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About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description
The Director, CMS Performance Management & Sales Incentive Planning will lead the CMS (Commercial and Money Movement Solutions) Performance Management Center of Excellence for seller performance. This role connects CMS business strategy to clear seller objectives, fair performance measures, and effective incentive programs across regions and business units.
The leader will evaluate whether quotas, territories, measures, and incentive structures are driving the intended commercial outcomes, then turn data and business judgment into practical recommendations.
Success requires strong people leadership, disciplined program management, clear executive communication, and the ability to bring cross-functional partners together around shared priorities, governance, and decisions.
Performance Strategy & Incentive Governance
Translate CMS growth priorities into seller objectives, performance measures, accountability mechanisms, and incentive principles.
Target, Quota & Performance Frameworks
Define quota- and target-setting principles, methodologies, decision criteria, and operating cadences.
Ensure business plans, seller assignments, territories, quotas, incentive measures, and scorecards operate as one connected performance framework.
Guide scenario modeling and trade-off analysis to support decisions on targets, coverage, measures, and plan changes.
Executive Insights & Communication
Create executive-level narratives, business reviews, and decision materials that explain performance, risks, options, and recommended actions.
Use attainment, quota, territory, pipeline, client, and business outcome data to build a forward-looking view of performance.
People & Program Leadership
Lead, coach, and develop a team spanning performance management, quota frameworks, territory frameworks, executive communication, regional partnership, and incentive planning.
Manage roadmap, milestones, dependencies, risks, decision points, and leadership updates across planning and execution cycles.
Build the team's strategic thinking, communication, analytical judgment, and operating discipline alongside sales incentive expertise.
Cross-Functional Leadership & Execution
Partner with Sales, Finance, HR, Total Rewards, Sales Compensation Operations, business-unit leaders, regional leaders, and Commercial Operations.
Champion simplification, automation, AI adoption, and scalable decision support that improve speed, quality, transparency, and leadership decisions.
Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications
Preferred Qualifications:
12+ years of experience in sales compensation, performance management, sales strategy, commercial operations, business planning, finance, consulting, or a related field.
Experience shaping sales incentive strategy, performance frameworks, quota or target-setting, coverage models, or sales-process transformation.
Proven people leader with experience managing experienced managers and subject matter experts, driving performance, developing talent, and building high-performing teams.
Strong program leadership, with experience managing complex work across strategic planning cycles, governance forums, and cross-functional workstreams.
Ability to use data to diagnose issues, assess business impact, develop recommendations, and communicate clearly with senior leaders.
Proven ability to lead through influence across sales, finance, HR, operations, and other cross-functional partners.
Experience in payments or another business model with complex revenue, client, product, and seller relationships.
Experience shaping sales incentive strategy, quota and territory frameworks, governance, and plan-effectiveness analysis within a complex sales organization.
Experience using dashboards, scenario modeling, business reviews, commercial and performance data, automation, AI, or advanced analytics to improve decisions.
Information for US Applicants For roles located in the US, the estimated salary range for this position is $188,400.00 to $ 301,500.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
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