Director, Head of Regulatory Affairs -

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

Key Responsibilities

Reporting

• Establish and lead the enterprise regulatory affairs strategy, governance framework, and operating model, ensuring proactive engagement with regulators and alignment across business functions.
• Serve as the enterprise's primary liaison for significant regulatory and legislative matters, providing strategic counsel to senior leadership and coordinating responses to complex issues.
• Oversee the enterprise-wide management of regulatory examinations, inquiries, investigations, subpoenas, civil investigative demands (CIDs), attorney general investigations, and legislative or congressional inquiries, ensuring consistent, timely, and effective engagement.
• Lead market conduct strategy, corrective action planning, and remediation programs, driving sustainable solutions that address root causes and strengthen regulatory outcomes.
• Coordinate enterprise regulatory and legislative positioning, ensuring consistent messaging, advocacy priorities, and stakeholder engagement across the organization.
• Oversee enterprise rate, form, and product filing strategy and governance, ensuring timely approvals, consistent regulatory positioning, and alignment between business objectives, regulatory requirements, and market conduct expectations. Partner with Product, Pricing, Legal, and Compliance teams to proactively identify and address filing risks, objections, and emerging regulatory concerns.

Intelligence

• Build and lead a proactive regulatory intelligence function.
• Forecast emerging regulatory priorities and assess impacts on products, operations, and business strategy.
• Develop and maintains a comprehensive regulatory risk dashboard that tracks complaint ratios by state, line of business, and product against industry benchmarks (NAIC complaint database), along with examination findings, MCAS trends, legislative activity heat maps, and aging of open regulatory inquiries.
• Lead a quarterly Regulatory Insights Review with business leaders across Underwriting, Claims, and Product, providing an early-warning perspective on emerging regulatory concerns and issues gaining regulatory attention before they evolve into formal actions.
• Oversee enterprise regulatory horizon-scanning capability to identify and assess emerging risks, including NAIC model law adoption, evolving state regulatory priorities, and developing legislative trends such as AI governance, climate and wildfire underwriting scrutiny, and restrictions on the use of credit in insurance.
• Provide executive leadership with clear visibility into regulatory risks, trends, and emerging issues.
• Drive root-cause analysis across closed examinations, investigations, and complaint matters, creating transparency into recurring themes and systemic drivers of regulatory risk (e.g., identifying concentrations of complaints tied to a specific claims process or operational workflow).

Success Profile

• Create a proactive, intelligence-driven regulatory organization.
• Establish a single point of accountability for enterprise regulatory engagement.
• Strengthen regulatory credibility through consistent, coordinated responses.
• Anticipate regulatory risks before they become enforcement actions.
• Provide executives and the Board with actionable insights regarding regulatory posture.
• Drive enterprise improvements by converting regulatory signals into strategic action.
• Improve filing outcomes and speed-to-market through coordinated regulatory strategy, proactive regulator engagement, and effective management of rate, form, and product approvals.

Qualifications

Required

• Bachelor's degree required; JD, MBA, MPA, or equivalent preferred.
• 15+ years of experience in insurance regulation, regulatory affairs, legal, compliance, government affairs, or related disciplines.
• Deep understanding of state insurance regulation, examinations, investigations, and government affairs.
• Demonstrated leadership of complex regulatory initiatives and executive-level engagement.
• Strong executive presence, strategic thinking, and relationship management skills.
• Proven ability to influence senior leaders and navigate high-profile regulatory matters.

Preferred

• Experience interacting with insurance commissioners, state departments of insurance, attorneys general, federal agencies, and legislative bodies.
• Experience building or transforming regulatory or governance organizations.
• Experience presenting to Boards of Directors and executive leadership.

Skills

Compensation

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.