Warehouse 3Pl Site Manager

Solenis is a leading global provider of water and hygiene solutions. The company's product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of over ~23000 professionals in >160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree.

For additional information about Solenis, please visit www.solenis.comor follow us on social media.

The Warehouse Manager, 3PL Site Operations is based at Solenis' largest 3PL distribution center and is responsible for driving operational excellence across a network of third-party logistics (3PL) warehouse locations. This role leads a team of Warehouse Liaisons, both company employees and contractors, who provide on-site oversight and support execution of warehouse operations, service commitments, inventory control, safety, and compliance standards.

This is a highly visible leadership role that combines hands-on operational management at the home site with broader responsibility for performance across multiple distribution locations. The Warehouse Manager is accountable for ensuring consistent execution, driving service and inventory performance, developing a high-performing team, and strengthening partnerships with 3PL providers.

The successful candidate will be a strong operational leader who can balance day-to-day execution with strategic thinking, influence performance across a distributed network, and drive continuous improvement initiatives that enhance safety, service, productivity, and customer satisfaction.

This role reports to the 3PL Network Operations Manager and partners closely with 3PL site leadership, Plant Operations, Planning, Customer Service, Procurement, Transportation, and Inventory Control teams.

Key Relationships

Reports To 3PL Network Operations Manager

Direct Reports - Warehouse Liaisons (company employees and contractor personnel) supporting multiple 3PL locations

Key Partners - 3PL Site General Managers and Operations Leaders, Plant Operations, Planning, Customer Service, Procurement, Transportation, Inventory Control and Finance

Key Responsibilities

Team Leadership & Development

• Lead, coach, and develop a distributed team of Warehouse Liaisons supporting multiple 3PL warehouse locations.

• Recruit, onboard, train, and mentor team members while establishing clear expectations and performance standards.

• Conduct regular performance reviews, coaching discussions, and development planning.

• Build organizational capability through cross-training, succession planning, and coverage strategies.

• Ensure completion of all required company, operational, and safety training.

• Foster a culture of accountability, operational excellence, teamwork, and continuous improvement.

3PL Operations Management

• Provide operational oversight of 3PL warehouse performance across receiving, put-away, inventory management, order fulfillment, staging, and shipping activities.

• Serve as the primary point of accountability for operational performance delivered through the liaison team and 3PL partners.

• Monitor daily, weekly, and monthly performance against established service levels and KPIs.

• Lead efforts to identify, escalate, and resolve operational issues, including inventory discrepancies, shipping errors, staffing challenges, and capacity constraints.

• Partner with 3PL leadership to drive corrective actions and improve operational performance.

• Escalate systemic service, capacity, compliance, or performance concerns with recommended corrective actions and root cause analysis.

Safety, Compliance & Standard Operating Procedures

• Champion a culture of safety across all supported locations and ensure compliance with Solenis standards, OSHA requirements, and site-specific safety procedures.

• Ensure consistent execution of enterprise SOPs for inbound, outbound, inventory management, cycle counting, damaged goods handling, and compliance-related processes.

• Identify process gaps and drive corrective actions to improve consistency and execution across the network.

• Support onboarding and training of new team members and 3PL partners on SOPs, KPIs, and operational expectations.

Performance Management & Reporting

• Own KPI tracking, analysis, and reporting across the network of supported sites.

• Partner with Supply Chain Analytics resources to develop and maintain standardized dashboards and reporting tools.

• Support Monthly Business Reviews (MBRs) and Quarterly Business Reviews (QBRs) with data-driven performance insights and recommendations.

• Lead root cause analysis (RCA) and corrective and preventive action (CAPA) activities to address service, compliance, inventory, and operational issues.

• Identify trends, risks, and opportunities and provide actionable recommendations to network leadership.

Inventory & Capacity Management

• Support inventory accuracy through cycle count execution, reconciliation, and inventory control processes.

• Partner with Inventory Control and Planning teams to resolve discrepancies and improve inventory health.

• Support initiatives to reduce slow-moving and obsolete inventory (SLOB).

• Provide operational input for labor planning, space utilization, peak-season readiness, and overflow management.

Continuous Improvement

• Lead and support continuous improvement initiatives focused on safety, service, inventory accuracy, productivity, and cost reduction.

• Share best practices and standardize successful processes across the network.

• Support SPRINT initiatives and other strategic projects that improve operational capabilities and business performance.

• Drive sustainable improvements through data analysis, structured problem solving, and process optimization.

Cross-Functional Collaboration

• Serve as the primary communication link between field operations and network leadership.

• Partner with Plant Operations, Planning, Customer Service, Procurement, and Transportation teams to prevent and resolve service disruptions.

• Provide operational expertise and performance insights during reviews with 3PL providers.

• Support Procurement and Finance with operational input related to vendor performance, scope discussions, and business planning.

Project & Network Support

• Support new 3PL site onboarding, warehouse transitions, system implementations, and process rollouts.

• Deploy liaison resources to support site launches, peak-season operations, corrective action plans, and strategic business initiatives.

• Participate in M&A integration activities and network optimization projects as needed.

Key Measures of Success

• On-time shipping performance

• Order cycle time

• Dock-to-stock and receiving cycle time

• Inventory accuracy and reconciliation closure

• Cycle count completion rates

• Order accuracy

• Damages, claims, OS&D, and shrink performance

• Safety performance and audit results

• SOP compliance and CAPA closure rates

• Liaison team engagement, performance, and retention

• Timeliness and quality of operational reporting and issue escalation

Qualifications

Required

• Bachelor's degree in Supply Chain, Logistics, Business, Operations Management, or related field preferred; equivalent experience considered.

• 7+ years of progressive warehouse, distribution center, logistics, or supply chain operations leadership experience.

• Experience managing warehouse operations, 3PL providers, multi-site operations, or geographically distributed teams.

• Strong knowledge of warehouse management systems (WMS), ERP systems (SAP preferred), inventory management, and warehouse KPIs.

• Demonstrated success leading both direct employees and contract personnel.

• Strong analytical, problem-solving, communication, and leadership skills.

• Ability to travel approximately 25-40% to support warehouse operations, strategic projects, site launches, and integration activities.

Preferred

• Experience managing 3PL relationships and performance.

• Experience within chemical, manufacturing, industrial, or regulated environments.

• Knowledge of OSHA, DOT, and hazardous materials compliance requirements.

• Continuous Improvement, Lean, Six Sigma, APICS, or related certifications.

Leadership Competencies

• Operational Excellence

• Safety Leadership

• Strategic Thinking

• People Development

• Results Orientation

• Continuous Improvement

• Data-Driven Decision Making

• Cross-Functional Collaboration

• Relationship Management

• Structured Problem Solving (RCA/CAPA)

• Change Leadership

• Accountability and Execution Excellence

#LI- onsite

We understand that candidates will not meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you.

At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits which include medical, dental, vision & 401K, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team.

Solenis is proud to be an Equal Opportunity Affirmative Action Employer, including Minorities / Women/ Veterans / Disabled.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Should you require assistance in applying to this opportunity, please reach out to Solenis Talent Acquisition at talentacquisition@solenis.com