Quality Technician

Who We Are:

Lippert is a leading, global manufacturer and supplier of highly engineered products and customized solutions, dedicated to shaping, growing and bettering the RV, marine, automotive, commercial vehicle and building products industries. We combine our strategic manufacturing capabilities with the power of our winning team culture to deliver unrivaled customer service, award-winning innovation and premium products to all of our customers.

Why We are Different:

At Lippert, Everyone Matters. This is not just a tagline or empty promise; it is who we are. We have intentionally created a culture that values and celebrates our team members' unique and varied backgrounds, perspectives, and experiences. We strive to give our team members a deeper sense of purpose at work, and we continue to build a better work environment by aligning our cultural and business strategies with the needs of our team members.

What You will Get:

1. A unique, inclusive and supportive company culture.
2. Comprehensive benefit offerings including medical, dental, vision, 401k with employer match, vacation, and more!
3. Fair and competitive compensation.
4. Career development and mentoring and opportunities to grow.
5. Holiday, personal and vacation days.

Summary/Objective:

The Quality Technician role will be required to evaluate opportunities, conduct robust root cause analysis and drive corrective and preventive actions.

The role includes the ability to support and provide guidance to Quality Inspectors / Auditors as well as Production Floor Team Members.

The role includes working directly with Quality and Design engineering throughout the New Product Development process as well as reviews of existing products.

Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Functions:

1. Maintain Quality Management System (QMS) processes, aligned to all Enterprise Quality objectives and initiatives.
2. Maintain QMS processes unique to the division / facility, while sharing best practices across the Enterprise.
3. Ensure quality standards are executed in accordance with statutory and regulatory requirements.
4. Ensure calibration systems and requriements are conducted in accordance with process and procedures.
5. Ensure CSR's (Customer Specific Requirements) have been identified and all specifications are met.
6. Ensure that appropriate quality testing is conducted and that test results are accurately documented.
7. Conduct periodic audits to asess the effectiveness of the quality management system.
8. Assist in the investigation of internal and external opportunities and the performance of robust containment, root cause, and corrective action intiatives, to ensure permanent resolution.
9. Assist in the 'look across' actions to ensure 'like' product and/or processes have been considered.
10. Anaylze quality data to identify trends and drive robust and permanent root cause and corrective actions.
11. Assist in the maintenance of metrics to monitor the performance of products and processes.
12. Provide technical guidance and support to production and design departments.
13. Remain up to date on industry standards and regulations.
14. Provide accurate and timely reporting and audit results as directed and/or requested.
15. Continuously develop containment and detection processes to ensure efficiency and accuracy are at the forefront of product reviews and to ensure conforming product is the expectation prior to shipment from a supply partners facility and/or from the Lippert facility.
16. Actively participate in MRB (Material Review Board) initiatives as directed and/or required of the facility.
17. Work closely with Quality and Design Engineering teams for product / process reviews for NPD/NPI.
18. Provide accurate and timely reporting and audit results as directed and/or requested.
19. Perform the following actions as directed
    1. Inspection and sorting
    2. Auditing / random sampling
    3. Product validation
    4. FAIR - First Article Inspection Reports
    5. Continuously develop containment and detection processes to ensure efficiency and accuracy are at the forefront of product reviews and to ensure conforming product is the expectation prior to shipment from a supply partners facility and/or from the Lippert facility.

Other Key Responsibilities

1. Perform all other responsibilities as may be assigned by operations and/or quality management.

Working Conditions:

1. Primarily working indoors, both office and manufacturing floor environments.
2. May sit for several hours at a time.
3. Prolonged exposure to computer screens.
4. Repetitive use of hands to operate computers, printers, and copiers.

Competencies:

1. Extremely detailed oriented
2. Ability to manage time through several urgent requests
3. Decision making confidence
4. Self-starter with an ability to work independently and autonomously
5. Proven ability to communicate well in written and verbal communications
6. Demonstrated competencies:
   1. Understanding product drawings and specifications
   2. Use of 'Core Quality Tools'
   3. Use and interpretation of metrology / measurement systems
7. Soft skills including a positive attitude, flexibility, and conflict resolution
8. The ability to solve problems creatively on time

Supervisory Responsibility:

This position does not have direct reports.

Physical Demands:

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job.

While performing the duties of this job, the Team Member:

1. will be required to communicate regularly with Lippert Supply Partners, Lippert Customers, and Lippert operational, departmental and leadership team members.
2. will be very active and requires standing, walking, bending, kneeling, stooping, and crouching throughout the day.
3. may have to lift and/or move items over 50 pounds.
4. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Position Type/Expected Hours of Work:

1. This is a full-time, salary or hourly position.
2. The hours of operation are consistent with operational hours of our Lippert MFG facilities. Hours may fluctuate dependent upon MFG hours of operation.
3. Hours are not expected to exceed 8 hours in each day or 40 hours for the week.
4. The workdays are Monday through Friday.
5. Overtime may be unavoidable on occasion and the employee may be requested to work additional hours per day and/or on Saturday.

Travel:

This position may require travel between Lippert facilities, supply partners, and customers. Estimated travel will be 10% of the role.

Preferred Education and Experience:

1. High School Diploma, GED, or equivalent experience. AS / BS degree preferred.
2. Minimum of 2 years of experience
3. Working knowledge of metrology / measurement systems
4. Understanding of reading and interpreting product drawings and specifications

Additional Eligibility Qualifications:

1. Basic proficiency with MS Office tools. (e.g.: Excel, Word, Powerpoint,)
2. Basic knowledge of drawing software. (e.g.: Solidworks, Autocad, etc.)

Work Authorization/Security Clearance:

Must be legally authorized to work in the United States.

AAP/EEO Statement:

Lippert provides equal employment opportunity to all team members and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, ancestry, age, genetic information, disability, citizen status, veteran status, military service, marital status or any other legally protected category as established by federal, state, or local law. This policy governs all employment decisions, including recruitment, hiring, job assignment, compensation, training, promotion, discipline, transfer, leave-of-absence, access to benefits, layoff, recall, termination and other personnel matters. All employment and personnel-related decisions are based solely upon legitimate, job-related factors, such as skill, ability, past performance, and length of service with Lippert.

Lippert's strong commitment to equal employment opportunity requires a commitment by each individual team member. Compliance with the letter and spirit of this policy is required of all team members. Violations of this policy should be immediately reported to your leader or to any member of leadership. Team members who violate this policy will be subject to disciplinary action, up to and including termination of employment.

Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the Team Member for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Lippert provides equal employment opportunity to all team members and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, ancestry, age, genetic information, disability, citizen status, protected veteran status, military service, marital status or any other legally protected category as established by federal, state, or local law. This policy governs all employment decisions, including recruitment, hiring, job assignment, compensation, training, promotion, discipline, transfer, leave-of-absence, access to benefits, layoff, recall, termination and other personnel matters. All employment and personnel-related decisions are based solely upon legitimate, job-related factors, such as skill, ability, past performance, and length of service with Lippert.

Lippert's strong commitment to equal employment opportunity requires a commitment by each individual team member. Compliance with the letter and spirit of this policy is required of all team members. Violations of this policy should be immediately reported to your leader or to any member of leadership. Team members who violate this policy will be subject to disciplinary action, up to and including termination of employment.

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