New

Customer Service Representative

TEKsystems
$18.00 - $20.00 / hr
life insurance, paid time off, sick time, 401(k), retirement plan
United States, New York, Wappingers Falls
Jul 22, 2026
Customer Service Representative \| Order Entry \|Long-Term Opportunity Wappingers Falls, NY \| Monday-Friday \| Long-Term Contract with Potential for Permanent Hire \| $20/hr Are you looking for a stable office-based customer service opportunity where you can build valuable business and customer support experience? We are seeking a Customer Service Representative to join a growing organization that supports healthcare professionals, hospitals, universities, and emergency response teams. This role is ideal for individuals with experience in customer service, administrative support, order entry, retail management, banking, call centers, healthcare administration, or office coordination. You'll play a key role in supporting customers, processing orders, generating quotes, and working closely with internal teams to ensure a positive customer experience. Key Responsibilities * Serve as the primary point of contact for customer inquiries via phone and email * Process customer orders accurately and efficiently * Create customer quotes and assist with product-related inquiries * Maintain customer information and documentation within Salesforce and internal systems * Generate reports and assist with tracking key business metrics * Collaborate with internal departments to resolve customer issues in a timely manner * Follow up with customers regarding orders, requests, and account updates * Support process improvements and administrative projects as needed * Deliver exceptional customer service and build positive customer relationships Qualifications * 1+ year of experience in customer service, administrative support, order entry, call center, banking, retail management, healthcare administration, or a related field * Strong communication and interpersonal skills * Excellent problem-solving abilities and attention to detail * Ability to multitask in a fast-paced office environment * Experience using Microsoft Office (Outlook, Word, Excel) * Experience with Salesforce, CRM, or ERP systems is preferred but not required * Strong organizational skills and ability to manage multiple priorities * Reliable, professional, and customer-focused Preferred Experience * Customer Service Representative * Order Processing * Administrative Assistant * Office Coordinator * Client Services * Customer Care * Sales Support * Account Support * Data Entry * Call Center Representative Schedule Training Period (First 90 Days) * Monday-Friday * 35-hour work week * No weekends Why Join Us? * Long-term contract opportunity with potential for permanent hire * Consistent Monday-Friday schedule * Professional and team-oriented work environment * Opportunity to develop customer service, operations, and business support experience * Hands-on training and career growth potential * Meaningful work supporting products and services used by healthcare professionals and first responders Pay & Benefits Pay Rate: $20.00 per hour Benefits may include medical, dental, vision, 401(k), life insurance, disability coverage, transportation benefits, employee assistance programs, and paid time off based on eligibility requirements. Workplace Type Fully Onsite - Wappingers Falls, NY Job Type & LocationThis is a Contract position based out of Wappingers Falls, NY. Pay and BenefitsThe pay range for this position is $18.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully onsite position in Wappingers Falls,NY. Application DeadlineThis position is anticipated to close on Jul 24, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.