Technical Product Manager, Health Plans

What We Provide

• Referral bonus opportunities
• Generous paid time off (PTO), starting at 30 days of paid time offand 9 company holidays
• Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability
• Employer-matched retirement saving funds
• Personal and financial wellness programs
• Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care
• Generous tuition reimbursement for qualifying degrees
• Opportunities for professional growth and career advancement
• Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities

What You Will Do:

• Builds deep understanding of problem statements, pain points, challenges, opportunities, goals, and objectives of the business, considering them as Internal Customers.
• Defines Persona Profiles for Buyers and End Users.
• Builds Product Backlogs for the associated Product Development Teams, defining Features, User Stories, Acceptance Criteria that translate the business requirements into technical requirements for development teams.
• Collaborates closely with Scrum Masters, Product Development Teams and Application Owners to ensure efficient and high-quality execution of Product Development.
• Defines Testing Plans for enhancements and releases, including UAT and working with QA to minimize defects and production support.
• Manages the Release Planning - End User Training, Demonstrations and Outage and Go-Live Communications.
• Leads Outcome Tracking - informs product decisions throughout the lifecycle based on value creation and realization.
• Tracks Product Outcomes - ensures a high quality product is developed and is adopted and utilized effectively.
• Identifies, benchmarks and tracks Operational Outcomes - collaborates with Buyer and End User on the operational outcomes that are critical to success, and tracks KPIs throughout a Product Lifecycle.
• Ensures Value Realization - Assumes Product and Operational Outcomes are being met, ensures the connected business outcomes are being realized.
• Proactively works with internal customers to ensure that emerging needs are met, and value is being continuously delivered
• Manages risk, and ensures alignment and adherence to corporate, financial and IT standards (e.g., architecture, compliance, security). * Participates in special projects and performs other duties as assigned.

Licenses and Certifications:
Scrum Certified Product Owner certification preferred

Education:
Bachelor's Degree in Computer Science or related discipline, or the equivalent combination of education and work experience, required

Work Experience:

• 5+ years of experience in product management, technical product management, business systems, or technology delivery.
• 3+ years of experience working in the healthcare industry.
• Strong understanding of healthcare operations, healthcare data, and regulatory considerations.
• Experience working with healthcare systems, integrations, platforms, or digital products.
• Ability to translate complex business processes into scalable technical solutions.
• Experience working with engineering teams and technical stakeholders.
• Strong understanding of APIs, data integrations, system architecture concepts, and enterprise platforms. Experience with Agile/Scrum delivery methodologies.
• Excellent communication, stakeholder management, and problem-solving skills.
• Ability to manage competing priorities in a fast-paced, cross-functional environment.