Security Officer Reception Post

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Reception Post in Wilmington, DE, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Front Desk Officer at a respected financial institution location, you will help create a welcoming presence by managing access control, assisting visitors, monitoring activity at the entrance, and supporting security-related protocols. This role is ideal for someone who values customer service, clear communication, and professionalism while working with a team that is agile, reliable, innovative, and guided by integrity.

Position Type: Full Time

Pay Rate: $18.20 / Hour

Job Schedule:

What You'll Do:

Provide customer service at the front desk by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities for a financial services location.
• Monitor access to the location by greeting visitors, verifying identification and/or credentials, maintaining visitor logs, and directing guests in accordance with site protocols.
• Respond to incidents, unusual activity, and/or critical situations in a calm, problem-solving manner, and communicate relevant details to site contacts and Allied Universal leadership.
• Support front desk operations by answering questions, assisting employees and visitors, observing lobby activity, and reporting concerns that could help to deter unauthorized access or disruptions.
• Complete required reports, logs, and other documentation related to incidents, visitor activity, and daily front desk responsibilities in alignment with post instructions.

Minimum Requirements:

• Access control and badge experience is preferred.
• Customer service experience is preferred.
• Alarm panel experience is preferred.
• A current CPR certification is preferred.
• A current guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.