New

Customer Service Representative - EdAssist

TEKsystems
$18.75 / hr
life insurance, sick time, tuition assistance, tuition reimbursement, 401(k), retirement plan
United States, Colorado, Westminster
Jun 20, 2026
Job Description: Customer Care Specialist for EdAssist Program * * Hours of Operation: Monday-Friday 6AM-6PM (this is full time role - 40-hour work week) Contract: 3 months (with potential for conversion depending on performance & attendance) Location: 11030 Circle Point Road, Westminster, CO 80020 Pay Rate: $18.75/HR 5-week onsite training hours: M-F 8am-4:30pm (3 weeks classroom setting, 2 weeks of nesting training) Training Start Date: July 13th (3 Month Contract-to-Hire) * * REMOTE WITH RESTRICTIONS: The 5 weeks of training is onsite in Westminster, however, after training is complete and you are a good standing employee, Bright Horizons is allowing employees to work remotely after 90 days. * * This role will support their EdAssist department. Bright Horizons is an employee benefits services company where they partner with large companies regarding a variety of services. As part of their EdAssist department, you will be helping employees of larger companies regarding their tuition assistance benefits. * * Company Website: [Welcome to Bright Horizons \| Bright Horizons](https://www.brighthorizons.com/) Bright Horizons has been named by FORTUNE magazine numerous times as one of the "100 Best Companies to Work For" because of our warm, inclusive, casual, yet challenging work environment. Our Contact Center has also received multiple awards, including being honored as a Center of Excellence and named one of the Top 50 Contact Centers in North America, which says a lot for the amazing people we have working here. * * Description * Respond to employee calls about tuition assistance login issues, benefit eligibility, and documentation requirements. * Guide users through document audits and help resolve submission issues for tuition reimbursement. * Explain tuition policies clearly and support employees navigating the benefit process with accuracy and empathy. * Handle 30-40 calls/day regarding basic troubleshooting issues such as password resets, portal navigation, and application issues. Please call/email me after your interview so we can discuss how it went! Good luck!* * Job Type & LocationThis is a Contract to Hire position based out of Westminster, CO. Pay and BenefitsThe pay range for this position is $18.75 - $18.75/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a hybrid position in Westminster,CO. Application DeadlineThis position is anticipated to close on Jun 24, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.