IT Product Manager

Location: Onsite Jacksonville, FL

Schedule: Monday - Friday 8-5

Summary:

The Product Manager acts as a strategic liaison between Landstar's business stakeholders and IT teams to ensure that proprietary and third-party system applications are optimized to support business operations. This role is responsible for managing the full lifecycle of assigned products, from discovery and prioritization to testing, rollout, and ongoing enhancements.

Ideal candidates are analytical, organized, and effective communicators, capable of translating business needs into scalable solutions. The Product Manager will be central to driving continuous improvement and delivering value through product innovation, particularly in high-impact areas like freight visibility, tendering, and EDI integrations. This is a high-visibility role with impact across Landstar's operations. You'll contribute to building and refining digital tools that support one of the industry's leading logistics networks. You'll gain valuable exposure to cross-functional leadership, strategic product development, and large-scale system integrations.

Essential Responsibilities:

• Act as the voice of the business within product teams, ensuring that solutions align with operational needs and strategic goals.
• Own and manage product roadmaps, including backlog grooming and feature prioritization.
• Define clear business requirements and acceptance criteria for new features and enhancements.
• Conduct user acceptance testing (UAT), regression testing, and quality assurance for system updates.
• Facilitate cross-functional collaboration with Operations, IT, and external partners to ensure successful product delivery.
• Lead product demos and provide training to internal teams and end users.
• Gather and analyze user feedback to inform product improvements and future development.
• Monitor system performance and advocate for enhancements that drive efficiency and accuracy.
• Support implementation of system changes and ensure minimal disruption to business operations.
• Regularly communicate product updates, timelines, and outcomes to stakeholders and leadership.

Required Minimum Experience and Education:

• Associate's Degree or equivalent experience
• 1 year of experience in a product management, business analyst, or EDI within logistics or IT.

Preferred Experience and Education:

• Public speaking or giving presentations

Knowledge, Skills, and Abilities:

• Strong organizational and time-management skills.
• Excellent communication and interpersonal abilities across technical and non-technical teams.
• Analytical mindset with strong problem-solving skills.
• Experience with Agile or other iterative development methodologies.
• Proficiency in Microsoft Office Suite (Excel, Word, Access).
• Ability to balance multiple projects and shifting priorities.
• Familiarity with Transportation Management Systems (TMS), EDI processes, or logistics software is a plus.

Why work at Landstar?

Landstar is seeking hard-working and dedicated employees committed to exceeding the expectations of those we serve. We employ a highly diverse workforce and welcome employees from all cultures and backgrounds to our team.

Our workplace culture is second-to-none. Landstar provides a safe and professional work environment in which to thrive and grow. We offer competitive compensation, robust benefit plans including affordable medical plans, employer 401(k) match, paid time off, tuition assistance and much more.

If you want to be part of a top-notch transportation company with an emphasis on safety, service, teamwork, and dedication then Landstar is the place for you!

Landstar is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other characteristic protected by federal, state or local laws. Landstar will provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should send an e-mail to employment@landstar.com.

Privacy Policy

Landstar uses application information only for employment related purposes, including background investigations and regulatory compliance. Landstar will not disclose the information to any other person or entity, unless compelled by force of law. Landstar stores your application information on computers operated by Ceridian. This on-line application software is provided by Ceridian under an agreement which specifies that Ceridian will not disclose or make any use of application information stored on its secure servers.