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Benefits Specialist, HR

Southminster
403(b), retirement plan
United States, North Carolina, Charlotte
8919 Park Road (Show on map)
Jun 20, 2026
Description

You are a professional, career-minded, caring individual-and that is exactly why you should work in a community that cares for you too.

Every role within our organization is designed to foster a culture that respects and values the skills you bring and the meaningful work you do. We are committed to helping our residents maintain an active lifestyle with dignity, privacy, and peace of mind. Our team members create a retirement living experience centered on community, compassion, and collaboration. We invite you to join our family of dedicated senior care professionals.

The Benefits Specialist, HR Generalist plays a key role in supporting our team members by administering and managing employee benefits programs while contributing to core HR operations. This position ensures a positive employee experience by providing benefits education, supporting compliance, and assisting with HR initiatives aligned with our mission to deliver exceptional care to residents and team members.

Essential Functions / Duties and Responsibilities:




  • Administer and manage employee benefits programs, including health, dental, life, disability, and retirement (403b), ensuring accuracy and compliance



  • Serve as the primary point of contact for team members regarding benefits questions, enrollment, and issue resolution



  • Coordinate open enrollment processes, benefits communications, and employee education initiatives



  • Contribute to maintaining relationships with benefits vendors and assist with audits, reporting, and plan administration



  • Support leave of absence administration, including FMLA and other applicable programs



  • Maintain team member records and ensure compliance with organizational policies and regulatory requirements



  • Assist with onboarding and new team member orientation, including benefits enrollment



  • Support employee relations, recognition programs, and HR initiatives that enhance engagement and retention



  • Collaborate with team members to ensure consistent application of HR policies and procedures



  • Assist with recruitment activities, as needed




Our Full-Time Benefits Include:




  • Competitive pay



  • Up to 6% match on our 403(b) retirement plan



  • Medical



  • Dental, Life, Short-Term and Long-Term Disability



  • Lower out-of-pocket medical costs



  • Employee Assistance Program



  • Onsite employee meal benefit



  • Sharonview Federal Credit Union access



  • Onsite fitness center, consignment shop, and pharmacy



  • Bi-weekly pay with direct deposit



  • Free parking



  • Offsite and onsite annual events



  • Service award program beginning at 5 years of service



Qualifications

Required Qualifications:




  • Bachelor's degree in human resources or related field OR equivalent combination of education and experience AND 5+ years of experience in Human Resources with a focus on benefits administration



  • Working knowledge of employee benefits programs (medical, dental, life, disability, retirement plans such as 403(b))



  • Basic understanding of HR laws and regulations (FMLA, ACA, HIPAA, COBRA, ERISA)



  • Strong organizational skills with attention to detail and ability to manage confidential information



  • Effective communication skills, both written and verbal, with the ability to explain benefits clearly to employees



  • Proficiency in Microsoft Office (Word, Excel, Outlook) and HRIS systems



  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment




Desired Qualifications:




  • 5 - 10 years of experience in benefits administration



  • Experience in healthcare, senior living, nonprofit, or 403(b) plan environments



  • Hands-on experience managing open enrollment and working with benefits vendors and brokers



  • Familiarity with leave of absence administration, including FMLA and ADA coordination



  • Experience with Paycom



  • Professional certification such as SHRM-CP or PHR (or progress toward certification)



  • Strong problem-solving skills and ability to handle employee concerns with empathy and professionalism



  • Experience supporting employee engagement or wellness initiatives



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