Clerical Assistant 2

Join the Department of State as a Clerical Assistant 2 and become part of a team that keeps mail operations running smoothly across the Commonwealth. This role offers an energetic and fast paced environment where your efforts help move important information to the right places. You will support many program areas and help ensure reliable service every day. Bring your motivation and attention to detail to a job where your work truly matters.

This position supports daily mail operations that help the Department of State and other Commonwealth agencies receive, sort, and deliver important materials. The work includes independent judgment, customer service, and the use of tracking systems to keep mail moving efficiently. As a Clerical Assistant 2, you will perform the following duties:

• Mail Delivery: Deliver mail, packages, and priority correspondence to program areas and Commonwealth locations
• Mail Sorting: Sort incoming external and interoffice mail according to policy
• Mail Pickup: Collect outgoing and interoffice mail from assigned offices for processing
• Tracking Systems: Use the Intra Mobile Scanning System to track mail movement and prepare reports
• Safety Screening: Conduct initial screening of suspicious mail and notify the supervisor when further action is needed
• Equipment Upkeep: Maintain mailroom equipment, logs, and assigned vehicles to support daily operations

• Full-time employment, 37.5 hours per week.
• Work hours are 7:30am to 4:00pm, Monday-Friday, with a 1-hour lunch.
• Telework: You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Six months as a Clerical Assistant 1 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Graduation from high school; or
• An equivalent combination of experience and training.

Additional Requirements:

• This position requires a valid Class C drivers license.
• You must be able to perform essential job functions.

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicants own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.