DevOps Engineer

Description

About sg360

sg360 partners with Fortune 1000 brands to pursue unmatched direct marketing performance. We leave no stone unturned in our efforts to drive smarter targeting, stronger messaging and improved ROI. Everything we do - audience analytics, strategic planning, creative development, production and distribution - we do in the pursuit of performance

When you join us, you gain access to a comprehensive benefits package, including paid time off, holiday pay, health, dental, and vision insurance, life insurance, an education assistance program, short- and long-term disability, wellness resources, identity theft protection, and a 401k with employer match.

Be part of a legacy of excellence and growth with sg360!

The DevOps Engineer plays a key role in supporting and advancing sg360's cloud infrastructure and development operations within an agile environment. This position is responsible for building, managing, and automating AWS infrastructure, while contributing to ongoing technical research and innovation. The DevOps Engineer ensures that applications and cloud environments align with organizational standards and effectively support both internal teams and external partners.

In this role, the DevOps Engineer partners with project teams during the initiation and planning phases of projects, helping define technical requirements, assess benefits, and establish overall strategy. Responsibilities include conducting research and development throughout the project lifecycle, performing technical analysis and design, and supporting operations teams in testing and deploying solutions.

This position also plays a critical role in bridging development and production by facilitating smooth transitions, supporting deployment activities, and ensuring operational readiness. The DevOps Engineer will collaborate closely with engineering teams, with a strong focus on AWS infrastructure, automation, and continuous improvement.

Primary Responsibilities

• Support SG360 users and production systems to ensure continuous, efficient, and reliable operations.
• Design, develop, test, and maintain software applications and tools that meet defined specifications.
• Write, debug, and enhance code using Agile development methodologies.
• Participate in design, architecture, and build phases to deliver high-quality technical solutions in collaboration with engineering and architecture teams.
• Analyze problems of moderate scope, exercising judgment within established procedures to determine appropriate actions.
• Build and maintain strong working relationships with internal teams and external partners.
• Work independently on routine tasks with general supervision, escalating complex or non-routine issues as needed.
• Proactively identify, troubleshoot, and resolve technical issues, implementing both immediate fixes and long-term solutions.
• Communicate effectively by gathering, documenting, and sharing relevant technical and project information with stakeholders.
• Deploy, automate, manage, and maintain AWS cloud-based production systems.
• Ensure system availability, performance, scalability, and security across AWS environments.
• Manage system creation, configuration, and release processes.
• Perform system troubleshooting and resolve issues across multiple platforms and application domains.
• Support pre-production testing and quality assurance processes.
• Implement monitoring, logging, and metrics solutions within AWS.
• Apply cloud security best practices to safeguard systems and data.

Technical Environment

• Utilize AWS services including ECS, EC2, ECR, S3, RDS, VPC, IAM, CloudWatch, SQS, and Kubernetes.
• Work with modern development and DevOps tools and methodologies.
• Support and maintain multi-tier architectures, including load balancers, caching layers, web/application servers, and databases.
• Leverage virtualization technologies such as Hyper-V and VMware.
• Support cloud-based platforms including Office 365 and related services.

Requirements

Skills and Qualifications

• Experience developing code in at least one high-level programming language (Java preferred).
• Strong understanding of the Software Development Life Cycle (SDLC).
• Working knowledge of cloud computing and DevOps principles and practices.
• Ability to operate effectively in a dynamic, fast-paced production environment.
• Strong problem-solving and analytical skills.
• Customer-focused mindset with the ability to collaborate effectively across teams.
• Clear and effective written and verbal communication skills.
• Strong time management skills with the ability to work both independently and within a team.

Education and Experience

• Bachelor's degree in Information Technology, Computer Engineering, or a related field required.
• Experience creating automated scripts and software solutions preferred.
• Willingness to sign a confidentiality agreement and protect company trade secrets.

Travel:

Minimal local travel may be required for meetings, trainings, and/or other business purposes

Important information:

sg360 does not offer employment-based visa sponsorship now or in the future. Candidates must be legally authorized to work in the United States without the need for current or future visa sponsorship. This policy applies to all applicants, including those whose employment authorization may expire in the future and would require sponsorship to remain employed.

sg360 is an Equal Opportunity Employer. We make employment decisions based on merit, qualifications, and business needs. sg360 does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable law. sg360 will provide reasonable accommodations to individuals with disabilities in the hiring process, in accordance with applicable laws. If you require an accommodation to complete your application, please contact the location to which you are applying and ask to speak with the Human Resources representative