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Administrative Manager Department of PM&R

Massachusetts General Hospital
United States, Massachusetts, Boston
300 1st Avenue (Show on map)
Mar 21, 2026
Responsible for overseeing and coordinating administrative operations within a hospital office setting. This role ensures the efficient functioning of administrative processes, managing staff, and supporting the overall strategic goals of the hospital. This role also works closely with senior management to implement policies, enhance operational efficiency, and ensure compliance with healthcare regulations.
Essential Functions
Supervise and coordinate day-to-day administrative functions and office operations.
Develop, implement, and monitor administrative procedures and policies to enhance efficiency and effectiveness.
Oversee and manage administrative staff, including hiring, training, scheduling, and performance evaluations.
Provide guidance and support to staff in resolving operational issues and ensuring adherence to hospital policies.
Ensure that administrative practices comply with hospital policies, healthcare regulations, and accreditation standards.
Address and resolve complex administrative issues and patient concerns with professionalism and efficiency.
Does this position require Patient Care (indirect/direct)? yes

Education

Bachelor's Degree Healthcare Administration required or

Bachelor's Degree Related Field of Study required or

Master's Degree Related Field of Study preferred

Can this role accept experience in lieu of a degree? No

Experience

Experience in healthcare administration or related area. 5-7 years required and

Experience in a management or leadership role. 2-3 years required

Knowledge, Skills & Abilities

Strong leadership and team management abilities.

Excellent organizational and multitasking skills.

Proficiency in office software (e.g., Microsoft Office Suite) and knowledge of electronic health records (EHR) systems.

Exceptional communication and interpersonal skills.

Ability to handle sensitive information with discretion and maintain confidentiality.

Strong problem-solving and decision-making skills.

Creation and managment of provider Epic templates, work closely with director of operations and executive director on oversight of ambulatory clinical practices, provider scheduling (includes but not limited to inpatient/outpatient schedules and provider time off requests), crreate and maintain PO's as needed for departmental activities, provide cross coverage of administrative staff in the department.



The General Hospital Corporation is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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