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Job Description: The SVP of Revenue Cycle Management (RCM) Sales owns the strategy, execution, and results for NextGen's RCM sales business. This leader drives growth across RCM outsourcing, technology enabled services and automation, serving as the RCM expert alongside the ambulatory sales organization.
This role is for a hands-on leader who thinks about RCM sales every day-why we win, why we lose, how we position our solutions, and what the team needs to succeed. The SVP sets the standard for sales excellence, owning messaging, training, and performance while leading and developing a high-impact sales team of 6 direct reports selling into our base and to new clients in the field. This position directly leads and develops a team of 4-6 FSDs, providing strategic direction, coaching, and accountability to drive consistent quota attainment and revenue growth.
Partnering closely with the SVP of RCM, Operations, Marketing, and executive sales leadership, this role aligns commercial strategy with delivery to maximize client financial outcomes and accelerate sustainable growth.
Enterprise Strategy & Growth Leadership
Define and execute the multi-year sales strategy for assigned products, services, markets, across services, technology-enabled solutions, and automation offerings. Own bookings, pipeline, forecast accuracy, quota attainment, and revenue growth performance across assigned segments. Identify and pursue new growth opportunities, market expansion, strategic partnerships, pricing strategies, and new commercial models. Serve as a key contributor to corporate strategy, annual planning, and long-range growth planning.
Commercial Execution
Establish and scale a high-performance sales operating model, including forecasting discipline, pipeline management, deal governance, and performance accountability. Drive consistent over achievement of sales revenue targets through disciplined execution, data-driven decision making, and effective resource alignment. Leverage AI-enabled sales tools and insights to coach sales leaders, monitor sales process effectiveness, empower the sales organization, and amplify pipeline growth and bookings generation. Standardize and elevate sales messaging, value articulation, competitive positioning, and executive-level deal strategy. Ensure sales processes, tools, and enablement practices support growth, consistency, and operational rigor.
Leadership & Talent Development
Build, lead, and scale a high-performing sales organization, including direct leadership of senior sales leaders and second-line management. Attract, develop, and retain top-tier sales talent; create a culture of accountability, collaboration, performance, and continuous improvement. Coach sales leaders on complex deal strategy, executive engagement, enterprise selling, and negotiation Set clear performance expectations and ensure leadership practices support both near-term sales execution and long-term organizational capability.
Cross-Functional Executive Alignment
Partner with senior leaders across Operations, Product, Marketing, Finance, Client Success, and other internal teams to align go-to-market strategy with delivery capabilities and client outcomes. Ensure sales commitments are aligned with operational execution, implementation capacity, service quality, and retention goals. Provide market, buyer, and competitive insights to influence product roadmap, innovation priorities, and commercial investments. Drive alignment across internal stakeholders to support scalable growth and a consistent client experience.
Market Leadership & Client Engagement
Serve as an executive ambassador for the company's products, services, and solutions in the market. Engage directly with C-suite stakeholders at strategic clients, prospects, and partners. Represent the voice of the market and client needs in executive discussions and strategic planning. Monitor industry trends, regulatory changes, buyer dynamics, and competitive activity to inform sales strategy and positioning.
Perform other duties that support the overall objective of the position.
Education Required:
Bachelor's degree. MBA or advanced degree strongly preferred. Or, any combination of education and experience which would provide the required qualifications for the position.
Experience Required:
15+ years of progressive sales experience, preferably in healthcare, healthcare IT, technology, software, services, or other complex B2B environments. 8+ years of executive sales leadership experience, including experience leading leaders and managing multi-layered sales organizations. Proven track record of scaling revenue growth, building high-performing sales teams, and exceeding enterprise sales targets. Experience aligning sales strategy with operations, delivery, implementation, and client outcomes in a services-based or outcomes-based business model. Experience leading complex enterprise sales cycles with C-suite buyers, strategic accounts, and large-scale commercial opportunities. Experience with Salesforce and modern sales enablement tools.
Knowledge, Skills & Abilities:
Knowledge of:Extensive knowledge and expertise in complex B2B Healthcare markets, buyer dynamics, sales cycles, and competitive positioning, and market expansion strategies. Healthcare IT, technology-enabled services, automation, and services-based commercial models. Enterprise sales strategy, go-to-market planning, pipeline management, forecasting, and quota performance. Executive-level client engagement, strategic account management, and complex deal strategy. Cross-functional business alignment across Sales, Operations, Product, Marketing, Finance, Client Success, and other internal teams. Market, regulatory, competitive, and operational factors affecting assigned products, services, markets, or business segments. Skill in:Developing and executing enterprise sales strategies that drive measurable revenue growth. Leading senior sales leaders and multi-layered sales organizations. Building disciplined sales operating models with strong forecasting, pipeline, and performance rigor. Translating market insights into commercial strategy, positioning, and growth opportunities. Influencing executive stakeholders internally and externally. Coaching leaders through complex sales cycles, negotiations, and executive buyer engagement. Using Salesforce and modern sales enablement tools to manage pipeline, forecast, performance, and sales execution. Ability to:Operate as an enterprise executive with accountability for commercial strategy, sales execution, and growth outcomes. Lead through complexity, ambiguity, and organizational change. Align cross-functional teams around shared growth, delivery, and client outcome objectives. Balance strategic vision with operational discipline and measurable execution. Build, scale, and develop high-performing sales teams. Represent the company credibly with C-suite clients, prospects, partners, and industry stakeholders. Travel up to 75% as needed to support clients, prospects, partners, and team engagement.
The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate.
NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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NextGen Healthcare
May 05, 2026