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Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients. We are PCI. Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI. Summary of Objective: The Director, Project Management isresponsible for leading and overseeing multiple customer programs, ensuring their successful execution from initiation to completion.This role will drive program strategy, lead a team of program, project, and customer account managers, manage project scope, timelines, and budgets, and maintain strong communication with both internal and external stakeholders.The Director, Project Management, plays a key role in ensuring adherence to quality standards, ensuring delivery on time, within scope and budget, and driving continuous improvement.The position will be responsible for integrating and maintaining organization-wide Project Management methodologies and practices. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The essential duties and responsibilities include the following but other duties may be assigned.
- Provide strategic leadership and oversight for planning and execution of multiple projects as the Project management team serves as the primary point of contact for customers, managing relationships with internal teams (Sales, Operations, QA, QC, R&D), and providing regular updates to leadership and stakeholders.
- To ensure client scope of work activities are captured appropriately, to support achievement of site revenue targets
- To respond to escalated project issues that may impede project delivery and coordinate solutions.
- To work with the GM and the VP of Global Operational Excellence to achieve continuous improvement site targets.
- Develop relationships within the PCI network to support sharing of best practice and enhanced performance of Project Management Groups within PCI.
- To ensure all staff achieve the agreed quality compliance targets for the site, supporting client and regulatory audits as required.
- To be responsible for the selection, training, coaching and development, quarterly reviews and performance management of Project Management staff.
- Ensure that all staff within the area of responsibility comply with PCI Pharma services Environmental Health and Safety Policies and Procedures and support ESG.
- To manage the budgets of the department, authority for expenditure as defined in the purchasing authority levels document.
- To identify self-development needs in conjunction with the General Manager.
- To undertake such tasks and to manage specific internal or ad hoc projects as and when required to meet department and business needs and within the scope of the job-holder's capabilities and responsibilities.
- Responsible for Scope of Work tracking and execution, creating and improving tools and ways of working to drive delivery and client satisfaction.
- Member of Site Leadership team, accountable for the site's overall direction and operational goals and objectives, partnering with senior site leadership to drive improvement and culture.
- Provide leadership, coordination, and support for the PCI Project Management team.
- Provide prioritization and alignment of initiatives with overall business strategy and vision.
- Provide work direction and leadership to Program Manager(s), Project Manager(s), Project Coordinator(s), and Customer Service Specialist(s) as applicable.
- Establish and maintain policies, procedures, and guidelines for the PCI Project Management team.
- Establish and maintain a combined project deliverables report for all PCI sites.
- Develop and maintain cordial relationships with all project stakeholders (internal and external) as necessary.
- Review and optimize utilization of resources (people, time).
- Communicate timeline and scope change concerns to Management. Key escalation point for client programs at all stages of execution.
- Lead the program and project management team to achieve successful execution of client projects through mentoring coaching and building staff skills and competence.
- Comply with all PCI policies and procedures.
- Perform other duties as assigned.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Responsible for communication internally and externally on aspects of assigned tasks or customer projects.
- Provide work direction and supervision to Program Manager(s), Project Manager(s), Project Coordinator(s), and Customer Service Specialist(s) as applicable.
- TRAVEL - < 10%
Qualifications: The requirements listed below are representative of the knowledge, skill, and/or ability required for the stated position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Bachelor's degree in life sciences, engineering, or a related field required. Master's degree with concentration in life sciences is preferred.
- 10 years' experience in Pharmaceutical, biotech, or life sciences industry and/or Medical Device experience, with knowledge of fill/finish and lyophilization a plus.
- 5 years 'leadership experience managing teams and large-scale projects or programs.
- Demonstrated leadership skills in a dynamic, fast paced work environment
- Highly proficient with Project Management software such as Microsoft Word, Excel, Access, Project, and Smartsheet.
- Strong planning and organizational skills.
- Highly developed critical thinking and problem-solving skills.
- Excellent written and verbal communication skills.
- Highly detail oriented.
- Successful team leader with strong interpersonal skills.
- Highly developed skills in conflict management by maintaining high ethics and values.
- Ability to work independently with minimal supervision.
- Ability to work in a dynamic, fast-paced work environment.
- Honesty, integrity, respect and courtesy with all colleagues and clients.
- Resilient through operational and organizational changes.
Join us and be part of building the bridge between life changing therapies and patients. Let's talk future. Equal Employment Opportunity (EEO) Statement: PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status. #LI-AL1 Join us and be part of building the bridge between life changing therapies and patients. Let's talk future Equal Employment Opportunity (EEO) Statement:
PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status. At PCI, Equity and Inclusion are at the core of our company's purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity - at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.
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PCI Pharma Services
Dec 26, 2025