Banking Center Manager - West Freeway

The Banking Center Manager is responsible for the efficient daily operations and overall performance of a full-service branch. This includes oversight of operations, consumer lending, customer service, sales, security, and compliance with all bank policies and regulatory requirements.

Responsibilities include:

• Lead and manage branch operations, ensuring excellent customer service, operational efficiency, and compliance with state and federal regulations.
• Develop new deposit and loan business through community engagement, referrals, and relationship management.
• Promote a strong sales and service culture by coaching and motivating staff; conduct regular team meetings and training sessions.
• Approve or decline credit requests within lending authority; interview applicants, analyze credit data, and ensure timely processing of loan documentation.
• Monitor branch performance, control expenses, and contribute to profitability through cost management and local marketing efforts.
• Ensure audit readiness and adherence to internal controls and quality standards.
• Maintain a safe and secure environment for customers and staff; oversee implementation of security procedures and training.
• Support CRA initiatives and community involvement; maintain the branch's CRA public file and documentation.
• Supervise and develop branch staff, including hiring, training, performance evaluations, and disciplinary actions.
• Serve as a resource for complex customer issues and transactions; ensure timely solution and follow-up.
• Collaborate with senior management and participate in internal committees as needed.
• Maintain up-to-date knowledge of industry trends, products, and regulatory changes.
• Other duties as assigned.

Requirements:

• 5+ years of branch management experience, including 3+ years in a supervisory role.
• Strong background in branch operations, consumer lending, and regulatory compliance.
• Proven ability to lead teams, drive sales, and deliver exceptional customer service.
• Bachelor's degree preferred.
• Advanced knowledge of banking regulations and lending practices.
• Ability to maintain high level of confidentiality is required.
• Ability to detect fraud, protect customer accounts, and build trust.
• Strong analytical, organizational, and communication skills.
• Proficient in Microsoft Office and core banking systems.
• Strong mathematical skills, including the ability to calculate interest, commissions, ratios, and percentages; balance accounts; identify and correct errors; and interpret basic financial data such as bar graphs and reports.
• NMLS registration required.

This position offers a full range of benefits including Health, Dental, and 401k.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.

Member FDIC | Equal Housing Lender | NMLS ID 401285