New

Sr. DevOps Engineer

Pacific Life
life insurance, parental leave, paid time off, 401(k)
United States, California, Newport Beach
700 Newport Center Drive (Show on map)
Dec 18, 2025
Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own. This role reports to the Head of Technology Platform Operations of the Workforce Benefits Division and the role will be located in Newport Beach, CA. Relocation Assistance may be provided. As a DevOps Lead Engineer you will play a pivotal role in enhancing our software delivery pipelines, ensuring system reliability, and improving overall service quality. You will lead a team of DevOps engineers and work collaboratively with cross-functional teams to drive the adoption of DevOps practices, optimizing development workflows, and ensure the reliability and scalability of software applications in a dynamic and fast-paced environment. This role plays a pivotal role in improving software delivery processes and enhancing the overall quality of IT operations. How you will help move us forward: DevSecOps Strategy: Define and implement the DevSecOps strategy, best practices, and standards for the organization Continuous Integration/Continuous Deployment (CI/CD): Design and implement robust CI/CD pipelines to automate software deployment, testing, and monitoring Infrastructure as Code (IaC): Manage infrastructure as code using tools like Terraform or Ansible to ensure scalability, reliability, and consistency of infrastructure components Monitoring and Alerting: Implement monitoring and alerting solutions to proactively identify and resolve performance issues, security vulnerabilities, and system outages Security and Compliance: Collaborate with security teams to enforce security best practices and ensure compliance with industry regulations and standards ITIL Implementation: Implement and maintain ITIL best practices to improve service delivery, incident management, problem resolution, change management, and configuration management processes Collaboration: Foster collaboration between development, operations and enterprise teams, promoting a culture of shared responsibility and continuous improvement Troubleshooting and Incident Response: Diagnose and resolve issues in lower environments as well as production issues, implementing incident response procedures, and contributing to root cause analysis Documentation: Maintain clear and comprehensive documentation of DevOps processes, standards, and procedures Service Improvement: Continuously evaluate and improve service delivery, identifying areas for optimization and efficiency gains Vendor Management: Manage relationships with DevOps-related vendors and third-party service providers The experience you bring: Bachelor's degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 8+ years of experience in a DevOps Engineering role Experience with automated software build, test, and deployment Experience with agile (e.g. SAFe Agile) and DevOps concepts & methodologies Experience with AI/MLOps infrastructure enablement Strong Expertise with networking, port & server configurations, AWS tagging, and scaling Service Management experience (i.e. Incident, Release) Strong expertise in CI/CD pipelines, automation, Python, and IaC Strong expertise in AWS environments, Terraform, and Mulesoft Proficiency with DevOps tools (e.g. Docker, Kubernetes, Jenkins, Git, and Ansible) Advanced knowledge of ADO, JIRA, and a CI/CD framework Excellent problem-solving and troubleshooting skills Experience with cloud platforms (e.g., AWS, Azure, GCP) Experience with monitoring/observability platforms (e.g. Grafana, Splunk) Serve as an escalation point for tier 1 & 2 for complex support issues Works independently, receives minimal guidance Acts as a resource for colleagues with less experience Strong communication and leadership abilities May lead functional teams or projects What makes you stand out: Relevant certifications (e.g., AWS Certified DevOps Engineer, Certified Kubernetes Administrator) are a plus Proven experience, leading and influencing technical teams comprised of PL employees and contractors Knowledge of ITIL framework primarily in Service Transition and Service Operations You embrace the ambiguity and complexity associated with participating in a new business and new team structure Experience in the workforce (group) benefits and/or insurance and/or financial industries You can be who you are. We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife #LI-KP1 Base Pay Range: The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. $134,280.00 - $164,120.00 Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered. Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off Paid Parental Leave as well as an Adoption Assistance Program Competitive 401k savings plan with company match and an additional contribution regardless of participation EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.