Applications Admin II

Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable.

Platform Administration and Governance

Serve as the primary administrator for Monday.com, managing user access, permissions, groups, workspaces, and license allocation.
• Establish and maintain governance policies for workspace creation, naming conventions, automations, and integrations to ensure consistency and efficiency.
• Configure and maintain automations, integrations, and templates to support team workflows and company-wide processes
• Work with technical teams to integrate Monday.com with other enterprise tools (e.g., Jira, Slack, Salesforce, Power BI, etc.).
• Monitor and manage workspace performance, usage metrics, and data integrity across all teams.
• Partner with IT and Security to ensure compliance with data privacy, retention, and access control policies.
• Conduct periodic system audits to identify inactive users, redundant boards, and unused automations.
• Lead system implementation, updates, and optimization efforts.

Operational Support and Optimization

• Provide Tier 1 and Tier 2 support for platform users, troubleshooting access, functionality, and workflow issues.
• Develop and maintain standard templates, dashboards, automations, and reporting structures to support business processes.
• Provide strategic guidance and recommendations for optimizing Monday.com usage across departments
• Collaborate with cross-functional teams to identify and implement platform enhancements that improve adoption and productivity.

Training, Communication, and Change Management

• Develop and deliver training sessions, quick reference guides, and office hours to build user confidence and platform adoption.
• Develop and deliver training sessions, onboarding materials, and best practice guides for end users and team.
• Communicate system updates, feature releases, and best practices to users in clear, accessible language.
• Assist in developing metrics and KPIs that track platform engagement and efficiency improvements.

Continuous Improvement

• Stay current on Monday.com product updates and recommend new features or configurations that support business goals..
• Identify and recommend opportunities to enhance system automation, streamline processes, and reduce administrative burden.
• Serve as liaison to Monday.com support and HealthEquity's internal IT team for escalations and system improvements.

What you will need to be successful

Education and Experience

• 3+ years of experience administering Monday.com or similar project management / work management platforms (e.g., Asana, Smartsheet, Jira, ClickUp).
• Strong understanding of user and group management, SSO, and SCIM provisioning.
• Experience partnering with IT and Security teams on access control and system integrations.
• Demonstrated ability to create and maintain governance and process documentation.
• Proven track record of developing and implementing system best practices, templates, and scalable configurations.
• Excellent communication and stakeholder management skills.
• Monday.com Admin or Expert certification preferred (or willingness to obtain).

Specialized Knowledge, Skills, and Abilities

• Strong understanding of Monday.com functionality, including dashboards, automations, integrations, and permission structures.
• Ability to design scalable board structures and workflows aligned with enterprise governance standards.
• Excellent organizational and problem-solving skills, with the ability to translate operational needs into system solutions.
• Strong verbal and written communication skills, with a service-oriented approach to user support.
• Familiarity with enterprise systems such as Microsoft 365, Salesforce, or Jira
• Ability to work independently, prioritize multiple requests, and collaborate across departments.
• Familiarity with IT governance principles, change control, and data security practices.

Certifications, Licenses, Registrations

• Monday.com Administrator or Workflow Builder certification preferred (or willingness to complete within six months).

#LI-Remote

This is a remote position.

The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives as part of the total compensation package, in addition to a full range of benefits including:

• Medical, dental, and vision

• HSA contribution and match

• Dependent care FSA match

• Uncapped paid time off

• Paid parental leave

• 401(k) match

• Personal and healthcare financial literacy programs

• Ongoing education& tuition assistance

• Gym and fitness reimbursement

• Wellness program incentives

HealthEquity has a vision that by2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position. Click here to learn more.

You belong at HealthEquity!

HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity - you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity's applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page.

HealthEquity uses Microsoft Copilot to transcribe screening interviews between candidates and their direct Talent Partner for note taking and interview summaries. By scheduling a screening interview with us, you consent to Microsoft Copilot's AI technology recording and transcribing your interview with your Talent Partner. This information will be reviewed for accuracy and then used by HealthEquity to summarize the interview, ensure accuracy, and facilitate our hiring process. We take privacy seriously. You have the option to opt out. If you wish to opt out of this Microsoft Copilot transcription, please notify your Talent Partner in advance of the interview. If we do not receive an opt-out request from you, we will assume that you consent to the use of Microsoft Copilot.

At HealthEquity, our goal is to save and improve lives by empowering healthcare consumers. This shared purpose inspires everything we do, including how we approach hiring. Our process is designed to get to know the real you: your skills, experiences, and potential to make a difference. We value honesty, originality, and the courage to do the right thing, even when it is not the easiest path. Showing up as your authentic self reflects these values and helps us build something truly remarkable together.

As AI is becoming a common tool throughout the application process, we want to be clear about its appropriate use at HealthEquity. Using AI to support resume writing, research, or interview preparation is perfectly acceptable, provided the content is accurate and genuinely represents your qualifications and skills. For other key parts of our interview process, however, it is important that the ideas, communication, and work you share reflect your own voice, experiences, and thinking. We ask that you participate in our live interviews and complete any assessments without AI assistance unless instructions explicitly indicate otherwise or a specific exception is discussed and approved in advance. This approach ensures fairness, celebrates your individuality, and allows your authentic perspective to shine. Behaviors that do not align with these guidelines may result in disqualification from the hiring process or termination of employment if later discovered. We appreciate your understanding and look forward to learning about the unique contributions only you can bring to HealthEquity.

HealthEquity is committed to your privacy as an applicant for employment. For information on our privacy policies and practices, please visit HealthEquity Privacy.