Director, Inside Sales (US)

Join Hitachi Energy to manage and elevate the U.S. Inside Sales team that supports projects across power transmission, distribution, and complex B2B energy solutions. You will run day-to-day customer service operations and steer disciplined execution across RFQtoInvoice processes-governing tools (OPS, SFDC, SAP), establishing clear reporting with Power BI dashboards, and coordinating with crossfunctional partners in Sales, Tendering, Contract Management, IT PMO, Operations, and Finance. You'll focus on order accuracy, cycle time, and proactive communication, acting as the internal voice of the customer to streamline interactions and simplify workflows. Your work ensures timely order entry, issue resolution, and compliant invoicing-contributing to reliable delivery of equipment and services that keep grid projects on schedule. In this role, you'll grow team capability through coaching, cadenced reviews, and targeted development plans while fostering an inclusive, safe, and respectful environment. The impact is tangible: better service levels, fewer bottlenecks, and dataguided choices that strengthen customer confidence and support innovation across the power grid.

At Hitachi Energy, you'll gain exposure to modern energy technologies, collaborate with experienced professionals across the power sector, and access opportunities for personal growth.