Sales Administration & Support, State and Local

Position Summary

We are seeking a dynamic, results-focused individual who is excited to join a fast-growing company offering unique and innovative technology addressing life-altering applications. The Company's devices are used at the point-of-need to interrogate unknown and invisible materials and provide quick, actionable answers to directly address some of the most critical problems in vital health and safety applications, such as the fentanyl and illicit drug crisis, toxic carcinogen exposure, and global security threats. The Sales Administration and Support position assists the Sales team in day-to-day tasks and is a key link in enhancing customer experience.

Key Responsibilities

• Generate quotations for the Field sale team upon request
• Quotes and quote revisions for all accessories and consumable sales
• Prospecting and target list development (e.g., zoom info)
• Order entry for all accessories and consumable sales
  
  
  
  • Liaising with customers on Purchase Order corrections and reconciliation
  • Managing the Try Before You Buy ("TBYB") inventory to include
  • Packing and shipping all TBYB products
  • Checking in all returned TBYB equipment to ensure they are complete and are working properly
  • Ensuring all equipment is fully prepared for the next customer trial
  
  
  
  
• Monthly clean-up of inbound "trained" customers and leads, and conversions to existing accounts
• Log all web demo activity in the Salesforce database including notes and to do's
• Maintain clean Salesforce data for top and middle of sales funnel including updating BANT criteria where necessary and assisting with any required cleanup of data
• Generate reports and dashboards to ensure the health of the sales process and the ongoing analysis of the process
• Communicate actions and needs to all players in our sales organization

Skills & Qualifications

• Self-motivated and able to thrive in a results-driven environment
• Excellent verbal and written communications skills
• Strong listening and communication skills
• Ability to multi-task, prioritize, and manage time effectively
• A thirst for knowledge and an openness to learning new things
• Exceptional attention to detail and organizational skills

Additional Information

• This position will be on site in our Danbury, CT facility
• This position reports to the Senior Manager, Government Inside Sales
• Compensation: The annualized base pay range for this position at the commencement of employment is expected to be between $50,000 and $60,000 per year; the base pay offered may vary depending on several individualized factors, including market location, job-related skills, and experience. This position may also be eligible to receive additional compensation, such as an annual incentive bonus, sales commission, or long-term incentives.