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Housing Navigator

The Salvation Army USA Western Territory
dental insurance, life insurance, parental leave, paid holidays, sick time, 403(b)
United States, Washington, Seattle
Dec 02, 2025
Description

Location: William Booth Center (811 Maynard Ave S, Seattle, WA 98134)

Schedule: Monday-Friday, 8:00am-4:30pm

Pay: $31.65/hour

Status: Regular Full-Time/Non-Exempt

*Applicants must be available for in-person interviews in Seattle, WA.

The Housing Navigator is a case manager for the William Booth Center's Rapid Transitions program where the primary focus is housing attainment. This position works with each individual to refer them to other resources in the community (such as food assistance programs and childcare resources) to support on-going housing stability).


Duties & Responsibilities

  • Provides intensive housing assistance including all or part of a comprehensive assessment, case management, service authorization, information, and referral necessary for adults to develop and pursue an effective and mutually agreed upon housing plan
  • Provide personal direct service in unusually complex situations or as required by unique circumstances while providing supportive care to residents experiencing personal crisis
  • Provide expert case management for clients with varying degrees of vocational, social, cultural, and/or medical impairments hindering self -sufficiency
  • Post housing case management may include referrals and linkages that assess and determine employability, job readiness, and vocational education and training needs and client economic and social self-support
  • Provide formal and informal referral service to community resources, case management services in a multidisciplinary approach to service delivery
  • Coordinates services with other agencies such as mental health, Employment Security, substance abuse programs, vocational rehabilitation, and developmental disabilities.
  • Maintains client case records, social services system (Bridges & Others), HMIS, and required forms and reports are maintained in the prescribed format.


Education & Experience

  • Two years of experience working in case management
  • Experience working with the unhoused community


The information in this job description indicates the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description.

A generous benefits package is included with full-time positions: paid holidays, vacation time, sick time, and medical, vision, and dental insurance.

Health Insurance: Low bi-weekly premiums for employee-only coverage, Kaiser HMO for those residing in a Kaiser service area, Anthem EPO/PPO is available for those residing outside a Kaiser service area. Voluntary +1 and +family coverage at additional cost. Delta Dental DHMO and DPPO dental insurance are offered.

Life and Voluntary Options: An employer-paid life insurance policy covers employees. Voluntary supplemental life, short-term and long-term disability plans are available.

Retirement Plans: Employer-funded Money Purchase Pension Plan (Defined Contribution Plan) 50% vested at five years' eligible service time. Plus, an employee-funded voluntary 403(b) option.

Parental Leave: The benefit is 40 hours of Paid Leave for qualifying events.

Sick Leave: 12 days of Sick Leave annually accruing from day one, eligible for use after three months' service time.

Paid Vacation:



  • Two weeks annually, accruing from day one, for non-exempt positions.
  • Four weeks annually, from day one, for exempt positions.
  • Accrued vacation is eligible for use after six months' service time.


Paid Holidays: 13 designated holidays + 1 floating holiday per year

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is Based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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