Senior Project Manager

Zones
sick time
United States, Texas, Dallas
Oct 23, 2025
Description Position at Zones LLC. Company Overview: When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones - First Choice for IT.^TM Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook. Position Overview: Term: Full time, permanent Location: Dallas, TX (75% travel) Pay: $140,000 - $150,000; commensurate with experience Hours: 8 am - 5 pm The primary objective of the Infrastructure Program Director is to collaborate with the internal sector and the Field Site Remediation Program, ensuring that network details are successfully delivered throughout all project lifecycle stages, adhering to the latest engineering standards, and meeting deadlines and budget constraints. This role involves close collaboration with cross-functional teams, vendors, and suppliers to execute legacy CIO Application Technology Lifecycle Management hardware requirements. What you'll do as the Senior Project Manager: The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice. Deliver quality Field IT Networking & Telecom solutions by using Engineering standards. Collaborate with cross functional teams, managed services providers, and vendors to ensure AOP projects are delivered timely, meeting Standards and within budget. Manage & facilitate conversations with the ability to drive deep the discussions, driving clarity of issues/requirements to build robust solutions, with people of various levels, backgrounds, and personalities. Project Planning: Develop comprehensive project plans, including defining scope, objectives, timelines, and resource allocation for network-related initiatives. Stakeholder Engagement: Identify key stakeholders, establish clear communication channels, and ensure alignment with project objectives. Network Proficiency: Demonstrate a solid understanding of fundamental network concepts, including LANs, WANs, VPNs, and security protocols, applying this knowledge to project requirements. Team Collaboration: Collaborate with project teams, ensuring team members are aligned with project goals and deliverables. Risk Mitigation: Identify potential risks and challenges related to network projects, proactively developing mitigation strategies. Quality Assurance: Ensure that network solutions adhere to industry standards and best practices. Apply and maintain ITIL practices for change management in the IT and Network environment. Collaborate with IT and Network teams to identify, assess, and document change requests, ensuring they meet established requirements and standards. Collaborate with technical support and incident management teams to ensure prompt issue resolution related to changes. Provide guidance and training on ITIL best practices to team members and relevant departments. You will be entrusted with overseeing the Delivery side during designated time windows, taking the lead to make network implementations possible. Your role will be pivotal in coordinating and facilitating network upgrades, ensuring their successful execution while minimizing disruption. Your expertise in ITIL best practices will be instrumental in driving these changes forward and maintaining the efficiency of our network infrastructure. What you will bring to the team: Bachelor's degree in computer science, Information Systems, or related field, or equivalent experience. 10+ years of demonstrated program management expertise in delivering end-to-end solutions for IT Infrastructure Network projects using ITIL methods. PMP (Project Manager Professional) certification is desirable. ITIL 4 certification is a required qualification for this role. Strong understanding of basic network concepts, including LANs, WANs, VPNs, and security protocols. Cisco Certified Network Associate (CCNA) certification is desirable. Strong leadership and communication skills. Excellent problem-solving and critical-thinking abilities. Ability to thrive in a fast-paced environment and manage multiple projects simultaneously. Proficiency in project management software and Microsoft Office Suite. Exceptional spoken and written English language skills. Excellent knowledge of Excel and PowerPoint. Zones offers a comprehensive Benefits package While we're committed to providing top-tier solutions, we're just as committed to supporting our own team. As a valued team member, you will be eligible for a comprehensive benefits package that includes medical coverage, as well as state-mandated sick leave, along with other benefits designed to support your well-being and work-life balance. And as a Minority Business Enterprise, a Corporate Plus member of the Northwest Minority Supplier Development Council, and an Equal Employment Opportunity Employer, our community is just as diverse. At Zones, work is more than a job -with exciting careers with a global team who are client centric, have a passion for tech, who embrace change and lifelong learning in a collaborative culture. If you're interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability. Zones participates in E-Verify. E-Verify is a system that compares information from a team member's Form I-9 to federal records to confirm their eligibility to work in the United States.