Loan Assistant - Bilingual

As our Bilingual Loan Assistant, your attention to detail and passion for helping others will play a key role in assisting our Lending Officers and Credit Administration team. In this position, you'll use your bilingual communication skills to guide customers through the loan process, ensuring each interaction is clear, professional, and personalized.

This is a full-time, non-exempt position. Usual days and hours are Monday through Friday, 8:00am to 5:00pm. Hours vary depending on business needs.

What you'll do:

• Provide exceptional customer service skills and adhere to Mabrey Bank's EXCEED Customer Service Standards.
• Process various documents such as credit reports, NADA values, and Certificates of Good Standing.
• Perform administrative duties such as pulling credit reports, completing requests for insurance, and building customer profiles in our system.
• Review and sort necessary documents for loan closings.

What you'll bring:

• High School Diploma or GED.
• Ability to communicate fluently in English and Spanish in written and verbal communication.
• Proficient use of a personal computer.
• Three-plus years of banking experience.
• Analytical and problem-solving skills.
• Excellent interpersonal, verbal, and written communication skills.

Why Mabrey Bank:

• Family-owned and community-driven for four generations.
• Opportunities for career growth and professional development.
• 15 locations across Oklahoma with $1.8B in assets.
• $20,000+ raised by our team members for local communities in 2024.

Mabrey Bank is an equal opportunity employer. We are continuously committed to providing equal employment to all qualified applicants. Teammates and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.