New

UX Researcher, (B2B Experience Required)

TEKsystems
$60.00 - $70.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Pennsylvania, Philadelphia
Oct 21, 2025
Job Summary As a Sr Researcher, you will lead strategic research initiatives that shape product direction and user experience. You will mentor junior researchers, collaborate with cross-functional teams, and ensure that user insights are embedded throughout the product lifecycle. This role requires expertise in research design, stakeholder engagement, and storytelling. You will influence product strategy by delivering compelling insights that drive innovation and improve user outcomes. Key Responsibilities: - Lead end-to-end research projects, from planning to synthesis and presentation. - Design and execute complex studies using mixed methods. - Mentor junior researchers and promote research best practices. - Collaborate with product, design, and analytics teams to align research with business goals. - Present findings to sr leadership and advocate for user-centered design. - Develop research frameworks, templates, and standards. - Stay informed on industry trends and emerging research methodologies. - Contribute to strategic planning and roadmap development. Additional Skills & Qualifications Required: - 5+ years of experience in UX or product research - Proficiency in qualitative and quantitative research methods - Experience with research tools and platforms - Strong leadership and communication skills Preferred: -Bachelor's degree in a related field - Experience in healthcare or government sectors - Certified UX Researcher or similar certification - Experience with service design or systems thinking - Proven ability to influence product strategy through research - 1+ years of experience leveraging AI tools in the software development (or product) lifecycle in order to improve quality and efficiency. Preference for those with experience in enterprise environments but doesn't matter if they have a B2B or B2C experience. Key Responsibilities: Research Program Execution: Support the design team by executing a fast turnaround research program. This includes recruiting users, conducting usability tests, and providing quick, lightweight reports. Stakeholder Communication: Establish and maintain clear communication channels with cross-disciplinary partners. Ensure that research requests are well understood and that insights are shared openly and transparently. Methodological Expertise: Conduct primarily qualitative research, with the ability to understand and integrate quantitative data. Experience with user testing platforms and lightweight usability testing is essential. Impact Tracking: Set clear expectations around impact tracking, ensuring that the outcomes of research are well-documented and communicated. Provide feedback on UX changes, business changes, and research findings after each cycle. Synthesis and Reporting: Synthesize insights from various data sources, including data science and product team inputs. Create impactful and useful reports that highlight key themes and findings. Team Collaboration: Actively participate in team meetings and support the broader team. Demonstrate strong storytelling skills to convey research findings effectively. Skills Qualitative research, Usability testing, quantitative research Additional Skills & Qualifications Experience: Minimum of 4-7 years of experience in UX research, preferably in an enterprise environment. Skills: Strong qualitative research skills, with the ability to integrate quantitative data. Proficiency in user testing platforms and lightweight usability testing. Communication: Excellent communication and stakeholder management skills. Ability to proactively engage with partners and ensure that research is visible and impactful. Education: Bachelor's degree in a related field (e.g., Human-Computer Interaction, Psychology, Sociology, or a related discipline). Experience Level Intermediate Level Pay and Benefits The pay range for this position is $60.00 - $70.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Nov 2, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.