Regional Shared Services Manager
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![]() United States, Alabama, Gadsden | ||||||||||||||||||||||||||||||||||||||||||||||||||
![]() 101 Spurline Dr (Show on map) | ||||||||||||||||||||||||||||||||||||||||||||||||||
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Regional Shared Services Manager (RSSM) Organization Name: Buffalo Rock Company Website: https://www.buffalorock.com/careers/ Job Department: Regional Reports to: Regional Vice President Work Schedule: Required to work nights, weekends (Sat. and Sun.) as needed, as well as work On-Call Duty to meet franchise requirements; Must be flexible Job Type: Regular FLSA Status: Exempt Amount of Travel Required: Up to 75% Job Description Summary/objective Buffalo Rock is an award-winning Pepsi and Keurig Dr Pepper bottler founded in Birmingham, AL more than 123 years ago. The Regional Shared Services Manager's primary duty is managing and directing the Administration, Marketing Equipment, and Fleet, Safety, Security and Facilities (FSSFC) teams located at multiple franchises within a region. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. * Regular and timely attendance is an essential function of this position. Position is required to work all hours necessary to ensure operations function is fulfilled, including nights, weekends, holidays. Travel may be required. * Supervising the Administration, Marketing Equipment and FSSF teams across franchises. * Interviewing, hiring, scheduling, evaluating, coaching, rewarding, and disciplining subordinate employees, and making recommendations with regard to promotions, demotions, and other changes of status. * Establish and monitor all metric objectives. * Ensure accurate processing of the P & L and General Ledger. * Maintain all franchise security and compliance with corporate security policies and procedures. * Managing the Administration operations function. * Monitor all EOM inventory and accounting procedures. * Monitor all accounts payables within the franchise. * Monitor all accounts receivables within the franchise. * Maintain and monitor franchise key controls. * Champion functional IT support to each franchise and lead in communication with issues as they arise. * Communicate with Regional Vice President and sales and operations departments on all relevant issues. * Communicate and monitor all franchise and corporate policies and procedures. * Assist with special projects. * Ensure all daily Administration operations are completed in an efficient and profitable manner. * Ensure compliance with all equal opportunity, non-discrimination, and no-harassment laws and policies. * Perform other duties as assigned. Other Duties and Responsibilities * Must exhibit a high level of ethical and moral conduct while at work or in attendance of any off-site function during work hours or after work hours while representing the Buffalo Rock Company. * Responsible for continuous self-improvement through the knowledge and use of all Buffalo Rock provided training, either web-based, in-house, or any other provided method. Must successfully complete assigned training curriculum, including but not limited to online and/or facilitated training. * Ensure that every reasonable precaution is taken to protect the Company from possible damages, theft, or other liabilities. * Ensure that every reasonable precaution is taken to protect the safety of employee- partners, self, customers, Buffalo Rock property, and customer property. * Honor and follow through on all business commitments. * Embody Buffalo Rock's Purpose of "Building brands through legendary service and remarkable people." * Live Buffalo Rock's Core Values: o Committed to serving our communities. o Customer success drives our success. o Integrity matters. o Obsessed with continuous improvement. o We care for each other. o Win the day. Competencies * Active Learning- Understanding the implications of new information for both current and future problem-solving and decision-making. * Active Listening- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. * Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. * Coordination - Adjusting actions in relation to others' actions. * Critical Thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. * Instructing - Teaching others how to do something. * Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one. * Learning Strategies - Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. * Mathematics - Using mathematics to solve problems. * Monitoring- Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. * Persuasion - Persuading others to change their minds or behavior. * Reading Comprehension- Understanding written sentences and paragraphs in work related documents. * Speaking- Talking to others to convey information effectively. * Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes. * Time Management - Managing one's own time and the time of others. * Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. * Writing- Communicating effectively in writing as appropriate for the needs of the audience. Supervisory responsibilities Carries out supervisory responsibilities in accordance with the company's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; making recommendations regarding changes in status. Work environment * Indoors, Environmentally Controlled * In an Enclosed Vehicle or Equipment Physical demands N (Not Applicable) Activity is not applicable to this position. O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day) F (Frequently) Position requires this activity from 33%-66% of the time (2.5 - 5.5+ hrs/day) C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs/day)
Required education and experience
Tools and Technology Tools- Telephones, scanners, desktop/laptop computers Technology- Software: Equipment Management System, MEI, VIP, IDIG and Oracle Knowledge Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data. Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. Affirmative Action/EEO statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, genetic makeup, status as a protected veteran, or any other factor prohibited by applicable law. Other duties The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. I have reviewed this job description, and I can perform the essential functions with or without reasonable accommodation. Applicant/Employee-Partner______________________________ Date__________________ Interviewer/Supervisor___________________________________ Date__________________ |