Department: Network Planning
Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. Job Description: As a Network Planning Analyst at Southwest Airlines, you'll play a key role in shaping our published flight schedules by analyzing data, identifying trends, and recommending strategic revisions that enhance efficiency and reliability. You'll learn to navigate complex operational data, uncover business insights, and present proposals that support both tactical decisions and long-term planning. With creativity, flexibility, and a sharp analytical mindset, you'll contribute to initiatives that keep our network optimized and responsive. Your work directly supports the heartbeat of our daily operation and helps ensure our flights run smoothly and our Customers stay connected. Network Planning has five Analyst opportunities available across four Teams. Explore each Team below to learn how you could contribute to shaping Southwest's flight schedules, driving innovation, and supporting strategic decisions that keep our network running smoothly and competitively.
- Dynamic Schedules: The Dynamic Schedules Team is Southwest's agile response unit for schedule and capacity changes after the schedule is already live for purchase. This Team thrives on uncovering new commercial opportunities that boost revenue and profitability while ensuring our operations remain efficient and reliable. By collaborating across departments, they help Southwest stay ahead of the competition and bring key initiatives to life that support our broader company goals.
- Future Schedules: The Future Schedules Team is the strategic engine behind Southwest's upcoming flight schedules. They analyze network design, forecast demand, and identify revenue-driving opportunities. Working closely with both commercial and operational Stakeholders, they deliver insights that empower Leadership to make smart, data-driven decisions, and they keep our network optimized and our competitive edge sharp.
- Capacity Planning: The Capacity Planning Team ensures that our aircraft and Crew resources are aligned with Passenger demand across the network. They build models and dashboards that evaluate operational and financial impacts, guide resource allocation, and support initiatives that enhance profitability and efficiency. Their work is essential to making sure every seat, route, and Crew Member is positioned for success.
- Research & Development: The Research & Development Team is the innovation hub of Network Planning. They dive deep into data to uncover trends, refine flight schedules, and propose forward-thinking improvements. Their insights fuel strategic decisions that optimize capacity, enhance operational efficiency, and shape the future of Southwest's network.
Additional details
- The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of these roles, you would be required to work from our Dallas, TX Headquarters facility during business hours.
- U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.
Responsibilities
- Utilize the flight scheduling software at an intermediate level to be able to add, delete, change equipment, and adjust flights to produce the best schedule possible
- Assists with complex, highly visible flight schedule revisions
- Monitor a checklist to create zero-defect flight schedules
- Utilize various scheduling techniques to clear violations of operational constraints while minimizing impact to commercial timings
- Identify complex schedule changes and how to apply these in the schedule software
- Analyze impact of changes to operational and commercial constraints in the schedule
- Understand the impact changes to the schedule have on the system and Customer
- Identify opportunities to increase revenue and reduce costs in the schedule
- Create the individual week schedules in preparation for schedule publication
- Utilize the flight scheduling software to be able to finalize and create files for distribution
- Utilize Amadeus products to check flight loads and validate schedules
- Assist with complex, highly visible flight schedule reporting
- Apply knowledge and skills of analysis, business processes, tools, domains, project methodologies, requirements definitions, and testing to solve a range of problems
- Develop standard reports by building queries to pull and organize data from various sources, establishing the frequency, and validating the necessity of the report based upon the needs of the organization
- Identify problems, performs root cause analysis, investigates information, performs impact analysis, and formulates and executes plans to develop solutions
- Create and presents data analytics, both written and oral, to Manager
- Provide routine and ad hoc reporting regarding flight schedule revisions to Team
- Communicate business insights and analysis regarding flight schedule revisions
- Deliver timely, zero-defect data analysis
- May perform other job duties as directed by Employee's Leaders
Knowledge, Skills and Abilities
- Ability to work well with others as part of a Team
- Ability to execute a high level of attention to detail
- Ability to partner with Technology and other work groups to enhance data quality and accessibility
- Ability to transform raw data into easily understood, presentable and actionable findings
- Ability to answer business questions using experience, logical reasoning and analytical skills
- Ability to handle multiple concurrent projects and prioritize accordingly
- Ability and desire to take ownership of individual and Team deliverables
Education
- Required: High School Diploma or GED
Experience
- Intermediate level experience, fully functioning broad knowledge in:
- Airline network planning including flight schedule alignment with commercial and operational impact, industry-leading capabilities, and aircraft scheduling techniques, or equivalent experience
- Microsoft Excel
- Microsoft Office suite
- Written and verbal communication
- Handling multiple concurrent projects and prioritizing accordingly
Physical Abilities
- Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
- Ability to communicate and interact with others in the English language to meet the demands of the job
- Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Other Qualifications
- Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
- Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
- Must be at least 18 years of age
- Must be able to comply with Company attendance standards as described in established guidelines
- Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information
Pay & Benefits: Competitive market salary from $78,850 per year to $87,600 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company. Benefits you'll love: *Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) *Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings** *Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit*** *Competitive health insurance for you and your eligible dependents (including pets) *Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment. *Explore more Benefits you'll love: https://careers.southwestair.com/benefits *Pay amount does not guarantee employment for any particular period of time. **401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits ***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company. Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply.
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