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Senior UX Designer

Microsoft
United States, Washington, Redmond
Oct 19, 2025
OverviewWe are looking for a collaborative and innovative UX designer with a demonstrated aesthetic and a strategic mind to support SMB ecommerce customer journeys. In partnership with the direct team, you will explore, ideate and create customer-centric experiences that are both intuitive and functional. In this UX role, you will need to take on complex UI patterns and interaction problems providing innovative solutions that will serve key core revenue goals. You should have a strong understanding of user-centered design principles, interaction design and an interest in the technical aspects that bring designs to life; possess the ability to communicate and translate the ideas to the team, as well as the ability to lead and champion collaborative design techniques. You will oversee the strategic remit of our components, UX patterns and system-of-systems strategy which will help us to deliver platform capable experiences at Enterprise scale. You will be responsible for design new patterns for our core design system, creating libraries, and communicating potential solutions to other UX design teams. On any given day, you may find yourself conceptualizing, designing, prototyping and testing ideas via Figma while ensuring those designs support user goals and meet the overall business requirements. You're also responsible for generating detailed UX guidelines. You'll proactively solicit feedback from others and offer thoughtful critique that helps elevate the work of those around you. Finally, you're skilled at articulating UX design rationale, putting the customer experience first and tying your decisions to project goals and experience strategy. You will also collaborate in a cross-functional capacity working closely with the Web Marketing team building relationships with other designers, front-end and back-end developers. Success in this role is to take an innovative and strategic design approach to customer journey problems and be able to solve complex challenges with clear communication and collaboration skills. You'll be adept at putting yourself in the customer role and optimizing for their experience while making decisions that demonstate flexibility and are nimble as you manage competing priorities. If you've got a passion for design and a keen desire to collaborate with others to craft innovative solutions that will shape the future, we'd love to talk to you. Be prepared to share an engaging digital portfolio that shows off both your conceptual skills and your knowledge of UI/UX design principles for Enterprise websites, online community portals, e-commerce, or product interface design. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities* Lead and communicate a clear, commercial web design vision across products to drive customer value. * Provide UX solutions in ecommerce customer journeys. to better serve our audience and enable scalable design. * Collaborate with designers across teams to align design standards, commercial brand and complex UI patterns. * Champion and innovate with a focus on customer experiences within the online space. * Partner with designers and developers to ensure tools and strategies support Cloud product adoption goals and core KPIs. * Work closely with engineering and cross-functional leads to shape the roadmap and priorities. * Act in consultation with hired agencies for guidance in UX and Microsoft UX best practices and brand adherence * Set a high bar for design quality in visuals, interaction, and systems-and mentor others' growth in these areas. * Share your passion and thought leadership in design systems within the team, company, and industry.
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