Operations Manager

From the moment you walk through our doors, you feel it. When you meet our patients and families, you understand why you're here. And when you speak with anyone on our team, you'll want to be part of it.

We're looking for individuals who embody our One Team values and are driven to improve the lives of the children we serve. Children who live fuller, healthier lives because of the knowledge, compassion, and dedication we share.

Nationwide Children's Hospital is a recognized leader in behavioral and mental health care, advancing the field through research, innovative interventions, strategic initiatives, and comprehensive treatment options.

Nationwide Children's Hospital - a place to be proud.

Essential Functions:

• Supervises team members, facilitating effective problem solving and conflict resolution. Plans, directs, and evaluates the work of subordinate staff.
• Develops, implements, and oversees operational processes and procedures for identified programs. Manages policies and other data management documentation.
• Establishes and maintains systems to monitor program performance and outcomes, including preparation of reporting for leadership.
• Develops and implements change management strategies and plans. Evaluates existing programs and directs the implementation of projects and improvements.
• Understands and advances the hospital and service line goals for identified programs. Supports priorities by aligning strategic goals with finances.

Education Requirement:

• Bachelor's Degree in healthcare or a related field, required.
• Master's Degree, preferred.

Skills:

• Effective supervisory and managerial skills. Proven methodology for team development and management, along with consensus-building skills.
• Strong sense of individual accountability and an excellent team player.
• Strong project management, analytical, and organizational skills.
• Excellent communication and organization skills to effectively interact with medical staff, consultants, external professionals, administrators, and employees at all levels.

Experience:

• Management experience, required. Five years of management experience within a healthcare environment, preferred.
• Experience applying data visualization and data storytelling techniques to communicate complex data in a clear, compelling, and actionable way, required.
• Experience developing dashboards, reports, and visualizations for leadership, required.

Physical Requirements:

OCCASIONALLY: Bend/twist, Climb stairs/ladder, Hand use: grasping, gripping, turning, Reaching above shoulder, Squat/kneel

FREQUENTLY: Standing, Walking

CONTINUOUSLY: Audible speech, Computer skills, Decision Making, Flexing/extending of neck, Hearing acuity, Interpreting Data, Problem solving, Repetitive hand/arm use, Seeing - Far/near, Sitting

"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"