Social Services Director Administrative Assistant

LOCATION: DHQ - Phoenix, AZ

STATUS: FT/40hr/M-F

MISSION STATEMENT: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

QUALIFICATIONS:

• High School diploma or GED required
• College degree preferred
• Minimum 2 years' experience as an administrative assistant.
• Excellent written and verbal communication skills
• Ability to work with people of diverse backgrounds and circumstances
• Demonstrate a positive attitude, with ability to work with people of diverse backgrounds and circumstances
• Able to maintain a non-judgement attitude, professional approach and boundaries
• Strong organizational, project management & file management skills.
• Ability to manage multiple priorities simultaneously while paying critical attention to detail.
• Thrive in a team-oriented environment.
• Capacity to multi-task well.
• Computer literate in MS Office applications.
• 2 years of professional experience working with databases and data management along with demonstrated effectiveness in staff training expected.
• Experience and/or ability to learn, navigate, and train on social service software & platforms including Wellsky and Turbo Stats
• Valid AZ driver's license with a clean driving record
• Ability to pass the TSA Fleet Safety e-learning module
• Must pass a criminal background check

RESPONSIBILITIES:

• Corresponds on behalf of supervisor with internal TSA DHQ leadership, program directors and outside entities, including government entities, foundations, funders and dignitaries.
• Conserves supervisor's time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications.
• Maintains supervisor's appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel.
• Assists in the development of presentations using PowerPoint and Excel.
• Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, & graphics.
• Oversee special projects for the department, and as needed.
• Assist with setting up employees with social services required Wellsky licensing, tailor input screens and help personnel with troubleshooting reporting issues and providing technical support.
• Assist with providing individual Wellsky training when assigned.
• Assist with dissemination of information on available training opportunities.
• Maintains staff confidence and protects operations by keeping information confidential
• Completes administrative duties as needed including bill transmittals and paperwork
• Ensures project completion, including quarterly reports, assigned
• Prepares reports by collecting and analyzing information.
• Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
• Ensure operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories
• Reconciles business travel and expenses account in keeping with Finance Department standards.
• Welcomes guests and customers by greeting them, in person or on the telephone, answering or directing inquiries.
• Maintains professional and technical knowledge
• Contributes to team effort by accomplishing related results as needed.
• General clerical duties and other related duties as assigned.

PHYSICAL REQUIREMENTS:

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

While performing the duties of this job, the employee is regularly required to walk, stand, climb or balance, stoop, kneel, crouch, crawl and reach with hands and arms. The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 35 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus.