Accounts Receivable Coord I

Under direct supervision, sorts invoices and resolves billing issues as well as monitors, prioritizes and collects balances due from an assigned group of customer accounts.

Essential Functions

• Monitors the assigned segment of customers and proactively resolves process and billing issues with customers and team members at various levels.
• Pulls, sorts, and researches shipments that were unable to be booked as revenue because of a discrepancy in the invoice.
• Identifies potential billing discrepancies, through familiarization with the Biller functions, and works to resolve issues prior to making a collections call.
• Utilize prioritization in account collection approach through evaluation of account history and aging report analysis.
• Perform other duties as assigned.

Minimum Education

High school diploma/GED required.

Minimum Experience

0-1 years accounts payable, accounts receivable or customer service experience

Knowledge, Skills and Abilities

Knowledge of Microsoft Suite

Preferred Qualifications:

Pay Transparency:

Pay:

Additional Details:

Headquartered in Northeast Ohio, we are a multiple-time NorthCoast 99 award recipient, recognized as a top employers in Northeast Ohio! We offer attractive compensation, benefits and team member development.

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FedEx Custom Critical is an Equal Opportunity Employer including, Vets/Disability.

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