Project Coordinator, Performance

About JobsOhio

JobsOhio is a private, nonprofit corporation designed to drive job creation and new capital investment in Ohio through business attraction, retention and expansion efforts. Economic development is about creating a place where companies can thrive and individuals can enjoy a higher standard of living. JobsOhio plays a leading role in economic development and serves as a catalyst to accelerate growth by investing in communities, helping Ohio's businesses expand and attracting new companies to the state - all contributing to job creation, greater payrolls and more investment.

Summary of Position

The Project Coordinator, Performance (PCP) provides support to the Director, Project Performance, the Project Manager(s), Performance (PMP) and other members of the Project Performance Team (PPT).

Duties and Responsibilities

Regional Responsibilities:

• The Project Coordinator, Performance is assigned to two JobsOhio Network Partners (JON). This is entirely an external client-facing responsibility and requires about 80% of the PCP's time. In coordination and with oversight from the Senior Project Manager, Performance, the PCP is responsible for preparing all post-execution activities for review including but not limited to:
  • Encumbrances and Submission IDs
  • Onboarding Calls
  • Timely Processing Reimbursement for all Program types and Initiatives
  • Annual Report Follow Up
  • Process Project Change Requests
  • Unencumbering funds
  • Close out of Projects
• Support PPT by executing on the following:
  • Maintain client contact lists in Salesforce
  • Proactively perform outreach to clients to set expectations on annual report and reimbursement requirements
  • Address questions from clients and provide support to them as needed
  • Maintain the PPT Mailbox
  • Setting up and maintaining the recurring calendar invite and attendee list for all standing meetings
  • Responsible for managing and distributing the agenda to ensure attendees have this prior to the meeting
  • Responsible for taking and maintaining notes for all standing meetings as well as documenting important discussions
  • Update Salesforce with meeting notes to ensure discussions and pertinent information are documented for historical reference
  • Responsible for assigning, tracking and ensuring outstanding tasks or outcomes of the meeting are properly delegated to ensure completion in a timely manner
  • Provide meeting results to relevant stakeholders
  • Draft and maintain working documents for the PPT as new processes and procedures are developed. Make recommendations for improvement where appropriate.
  • Participate in onsite company visits and help to resolve company performance issues
  • Process WARN notices and notify stakeholders

Experience Requirements

• Demonstrate strong attention to detail
• Exhibit and maintain a high level of professionalism
• Demonstrate exceptional customer service skills, particularly during challenging conversations and situations
• Strong communications skills (both verbal and written)
• Ability to pivot comfortably as daily priorities shift
• Strong mathematical skills
• Quickly learn and utilize project software (e.g. Salesforce and Box.com)
• Experience using Microsoft Office products such as Word, Excel, etc.

Education Requirements

• Preferred Bachelor's Degree in economic development, finance, project/portfolio management, public administration, business or related degree with course work in ethics, risk management or organizational management

JobsOhio is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, ancestry, familial status, or veteran status.