Bilingual Customer Service Representative

Waste Connections
$20.00/hour. +
paid holidays, 401(k)
United States, Oregon, Eugene
Oct 14, 2025
Sanipac, is seeking a high-energy, detail-oriented Bilingual CSR to join our Eugene, OR call center team. If you enjoy solving problems, multitasking in a fast-paced setting, and providing top-notch customer support, this is the role for you! Location: Eugene, OR Schedule: Monday-Friday, 8:00 AM - 5:00 PM Pay: $20.00/hour. +$0.50/hour for bilingual applicants Full Benefits: Medical, Dental, Vision, Life, Disability, FSA Paid holidays off & Generous PTO. 401(k) with company match Opportunities for career growth within a stable, nationwide company A culture built on teamwork, respect, and integrity Work Environment: On-site position (in-office only) Responsibilities. Answering high volumes of incoming calls from new and existing customers Assisting with service start, changes, cancellations, and billing inquiries Responds to voicemail & email inquiries from customers. Using company systems to input and manage customer account data Resolving service issues with professionalism and accuracy Coordinating with other departments to resolve issues quickly Maintaining a positive, can-do attitude-even during peak call times Various office tasks in other areas as needed. You should be able to start tasks on your own, work well by yourself and with others. Working Environment: Comfortable and well-lit office in a professional call center Individual workstations with computer, headset, and phone Fast-paced, team-driven atmosphere with minimal downtime Long periods of sitting, typing, and phone interaction required What We're Looking For: Ability to speak English and Spanish Strong communication and problem-solving skills Proficient in Microsoft Word, Excel, and email systems Ability to type quickly and accurately (10-key experience required) High-volume customer service a plus! *If applying through indeed* To be considered for any of our current openings you must complete an application through our direct website: www.wasteconnections.com . Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.