Marketing Manager

This is a remote role (based in PST).

Pay Range: $43/hr - $48/hr

Join a leading technology innovator as a Marketing Coordinator, where you'll play a pivotal role in shaping user experiences for a global audience. This is your chance to make a tangible impact on how users interact with cutting-edge technology. Partnering with Aquent, you'll be at the forefront of user experience research, streamlining operations and empowering researchers to deliver exceptional results.

As a Research Operations Coordinator, you will be the backbone of UX research operations, ensuring smooth and efficient processes for the entire team. You'll be instrumental in managing the internal participant panel, refining documentation, and providing essential tooling support. Your expertise will directly contribute to the success of research projects, ultimately shaping user-centric product development.

What You'll Do:

• Serve as the main point of contact for third-party research software vendors.
• Manage researcher onboarding and offboarding, including access to essential tools and software.
• Oversee research account balances and inform renewal strategies.
• Distribute research opportunities to the participant panel, collaborating with researchers to optimize marketing content.
• Support and expand the participant panel through template creation and community engagement.
• Become the go-to expert for participant recruiting processes.
• Regularly report on tool and participant panel usage.
• Proactively identify and update outdated process documentation.
• Train researchers and non-researchers on UX research practices and regulations.
• Develop scalable training materials for various audiences.
• Identify and pursue new participant recruiting sources.
• Lead targeted recruiting efforts for specific user profiles.

Must-Haves:

• 2+ years of experience in project management (task breakdown, workback schedules, work tracking).
• 2+ years of experience with collaboration platform authoring (Communication site WYSIWYG editing).
• 2+ years of experience in persuasive writing (email marketing).
• Strong communication, time management, and problem-solving skills.
• Ability to work independently and manage multiple priorities.
• A passion for process improvement and documentation.
• Customer-driven mindset and a quick learning aptitude.
• 18 months of full-time availability.
• Completed skills assessment (as provided).

Nice-to-Haves:

• Understanding of data privacy policies (e.g., GDPR).
• Familiarity with marketing/persuasive content creation.
• Experience with UX research (e.g., participant profiles, customer journeys).
• Experience with instructional design (creating eLearning experiences).

The target hiring compensation range for this role is $43/hr - $48/hr. Compensation is based on several factors including, but not limited to education, relevant work experience, relevant certifications, and location.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.

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