Program Manager

We are looking for a Program Manager to work with our client

Job Description:

• As a Program Manager, you drive multiple programs reaching beyond your immediate team and organization.
• You proactively identify, organize, and drive program activities and stakeholders in order to successfully deliver business, operational, and technical improvements.
• You scope, phase, and drive ambiguous cross-functional and cross-organizational challenges including delivering downstream change management, alongside your stakeholder team.
• You ensure alignment of senior cross-functional and cross-organizational stakeholders.
• You have advanced knowledge of the domain of your program.

Responsibilities include:

• Across multiple teams, independently define, drive, and own program charter(s) that address scope, and timeline, OKRs, resourcing and risks/dependencies of moderately complex programs.
• Translate ambiguous program goals into clear and measurable objectives/milestones.
• Determine the effective level of program management required of an initiative.
• Create project plans that break down a project into discrete phases aligned to the needs of stakeholders, include risks/dependencies and support proactive identification of program constraints.
• Independently determine program phasing and metrics that effectively address continuous improvement including Resource Stewardship.
• Optimize regular checkpoints and metrics dashboards.
• Ensure stakeholders are aligned on rationale for program pivots.
• Independently design and deliver optimized program communication plans including executive and key partner communications.
• Articulately represent the program across touchpoints.
• Anticipate change management requirements. Independently develop change management rollout plans for programs including impact analysis.
• Proactively drive pivots requiring change management, monitor progress of change management rollout, and resolve misalignments.
• Define future change management needs.
• Effectively build trusted relationships with senior program stakeholders to proactively enable effective decision making.
• Resolve prioritization misalignments with stakeholders.
• Proactively manage program escalations.
• Independently determine and collect data required to govern programs and effectively drive stakeholder decision-making.
• Independently maintain project trackers and status reports.
• Identify and execute on program tasks, including proactively managing dependencies, while incorporating Product Excellence values, Product Inclusion, and brand trust and reputation.
• Create automated processes to enhance velocity and monitoring.
• Define program governance structure by determining effective management of mitigations, postmortems, and escalation reports. drive effective program stakeholder meetings.

Minimum role qualification requires proficiency in:

• Portfolio Management (PgM/TPM)
• Team Management
• Continuous Improvement (PgM/TPM)
• Managing Organizational Change (PgM/TPM)
• Communications Management (PgM/TPM)
• Planning (PgM/TPM)
• Stakeholder Management (PgM/TPM)
• Execution and Governance (PgM/TPM)
• Technical Judgment (TPM)
• User understanding and empathy

This role is open for a limited time only