New

Windows/InTune/remedy/splunk; AZ, VA, NC

Genesis10
life insurance, 401(k)
United States, Virginia, Richmond
Sep 08, 2025
Genesis10 is currently seeking a Network / System Engineer with our client in the financial industry located in Charlotte, NC, Chandler, AZ and Richmond, VA. This is a 12+ month contract position. Responsibilities: Provide mid-level technical infrastructure support services for issues, ensure reliable production, strong understanding of Windows endpoint software/hardware environment, ability to identify / investigate /diagnose Windows OS / CU / minor / major upgrade-related issues Maintain a high degree of ownership and transparency Develop and/or update scripts to collect Windows-related error logs and device information to improve efficiency of the system Manage ITSM Remedy queue Create ITSM Remedy incidents Provide advanced Windows OS support for users Troubleshoot Windows/upgrade related issues Proactively identify Windows OS/hardware performance improvements and collaborate with OS engineering team and implement them Test and verify that updates to infrastructure and/or systems do not break existing automations Develop and/or update Splunk queries to perform Windows OS-related searches Requirements: Undergraduate degree in a related field, or equivalent combination of training and experience 3+ years of experience as windows engineer or 5+ years in a windows support role Experience installing, configuring and troubleshooting Windows environments Experience with PowerShell scripting In-depth knowledge of desktop hardware and software systems Ability to use data analytics to identify trends Ability to prioritize tasks and work assignments Strong problem solving and analytical skills to address complex technical challenges Strong organization and time/task management skills Excellent communication and collaboration skills to work with cross-functional teams Ability to see problems and design solutions on your own Ability to document processes, scripts and architecture clearly and concisely Ability to read and utilize event logs and ETL traces for performance and functional issues Desired skills: Experience creating troubleshooting documentation Knowledge of ITSM Remedy, Splunk Experience in developing solutions using agile methodology Enthusiastic to learn new technologies and tools Proficiency in PowerShell scripting for reporting and automation Pay range: $47.47 - $55.47 Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! About Genesis10: Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.