Summer Associate Internship (Network Strategy & Solutions)

Overview

The Network Strategy & Solutions (NSS) team is comprised of:

• Campus & Data Center Engineering - Design, engineer, and initial implementation solutions for datacenter and campus.
• Edge Engineering - Design, engineer, and initial implementation solutions for edge connectivity including cloud and vendor hosted services integration

The NSS team, along with Network Delivery Services (NDS) team, make up the Network Infrastructure and Engineering (NIE) team. This complete team is designed to allow more focus on network services by segmenting teams into infrastructure services and delivery services instead of by technology. There are new on-call rotation, engagement, and escalation procedures; thereby necessitating the need for new groups for email, ServiceNow, and on-call rotation.

The two main roles and responsibilities of NIS include:

• Campus & Data Center Engineering
  • Responsible for engineering appropriate and flexible solutions for datacenter and campus environments.
  • Responsible for enhancing service offerings related to datacenter and campus environments.
  • Responsible for documenting infrastructure for turnover to NDS teams.
• Edge Engineering
  • Responsible for engineering edge connectivity including internet, WAN, cloud, and establishing vendor connections.
  • Responsible for enhancing service offerings related to edge environment requirements.
  • Responsible for documenting infrastructure for turnover to NDS teams.

Both roles represent dedicated architecture and engineering teams to serve Edge, Data Center and Campus:

• Partner with Product Strategy & Development, as well as peer Engineering teams to evolve network services ahead of strategic demand.
• Group subject matter experts on Network Engineering disciplines to collaborate and produce best of breed designs for implementation.
• Focus on large projects and programs to remain isolated from operational duties.
• Review of new and emerging technologies.

The Summer Associate will provide professional execution of day-to-day tasks and special projects while working within established NFCU standards and guidelines. The Summer Associate will help manage our Information Management Systems that monitor network services and activities.

The Summer Associate Program is a 12-week internship program beginning in May 2026 and ending in August 2026. Students will work on impactful projects and meaningful work during their internship. To qualify, applicants must be currently pursuing degree from an accredited college or university and have an anticipated graduation date of December 2026 or after.

Responsibilities

• Provide ServiceNow documentation support
• Analyze ServiceNow reports, aggregate and collect data metrics
• Maintain ticket and workflow status
• Implement improvements in ServiceNow dashboard reporting
• Identify opportunities for process efficiency or automation integration
• Assist and collaborate with various levels of staff to accomplish tasks/assignments
• Perform research and analysis; may include quantitative and/or qualitative analysis
• Maintain professionalism in all interactions, placing member service as priority
• Provide comprehensive day-to-day operational support
• Perform other duties as assigned

Qualifications

• Currently pursuing an undergraduate degree in Computer Science, Software Engineering, or other related degree
• Understanding of Network Engineering Principles:
• OSI Model
• Enterprise LAN/WAN/Data Center Topologies
• SDWAN
• Familiarity with SAN/NAS Technologies
• Familiarity with deployment lifecycles
• Operational knowledge of Cisco CLI and GUI environments
• General knowledge of routing protocols
• Progress towards Cisco or equivalent certifications
• Effective interpersonal, verbal, and written communication skills
• Gather requirements from subject matter expertise
• Effective research, analytical, documentation, and problem-solving skills
• Effective skill maintaining accuracy with attention to detail and meeting deadlines
• Effective organizational, planning, and time management skills
• Ability to work independently and in a team environment with changing priorities
• Ability to learn new skills quickly with guidance as needed

Hours: Monday - Friday 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr Pensacola, FL 32526 | 141 Security Dr. Winchester, VA 22602

About Us