Training Support Specialist

Kansas State University is seeking a dynamic individual with a passion for education, leadership, and workforce development to lead the training and development program for custodial staff across campus. This position plays a critical role in supporting K-State's mission of learning, scholarship, creative endeavor, and research by fostering a clean, safe, and welcoming environment for students, faculty, staff, and visitors.

This position not only ensures high standards of custodial operations but also invests in the long-term development of our workforce through structured training and leadership growth opportunities.

Key Responsibilities:

• Design, develop, and deliver specialized training programs for both newly hired and tenured custodial personnel. Training includes both classroom and hands-on instruction. Topics will include:




• Science of cleaning, proper procedures, and the whys behind our custodial standards
• Safety protocols, including chemical handling and ergonomics
• Procedural techniques and the "whys" behind what we do
• Customer service and how to interact with students and faculty
• Equipment operation and Preventative maintenance




• Drive process standardization across all custodial teams
• Lead and coordinate ongoing leadership development trainings for custodial supervisors and leads, focusing on key supervisory skills such as conflict resolution, effective communication, coaching for results, and performance management.
• Identify and mentor high-potential custodial specialists, preparing them for future leadership roles within the department.




• Collaborate with leadership to create career pathways and succession planning tools.
• Provide individualized development plans and coaching.




• Serve as supervisor for probationary employees:




• Evaluate performance and provide structured feedback.
• Recommend employment status based on progress and potential.




• Temp Agency Liaison and Temporary Staff Oversight




• Serve as primary contact for temp agency representatives to coordinate onboarding.
• Track attendance and performance of agency custodial personnel.
• Conduct necessary disciplinary conversations with temp staff, and document all temp-related onboarding, training, and performance interventions.




• Champion service excellence by enhancing consistency, performance, and accountability across custodial teams.

Key Impact:

This position is vital to creating a culture of continuous improvement and professional growth within Custodial Services. By developing both frontline and supervisory staff, this role supports K-State's commitment to operational excellence and long-term workforce sustainability.

The Division of Facilities is an action-oriented service organization within the K-State family. We plan, budget, build, operate, maintain, clean, supply and transport. We are custodians, landscapers, carpenters, plumbers, electricians, mechanics, project managers, engineers, architects, accountants, and administrative professionals - all stewards and leaders of an inspiring campus shared be many.

We wholeheartedly embrace the K-State traditions of excellence, integrity and professionalism, and we are enthusiastic champions of K-State's visionary goal to become a Top 50 Public Research University by 2025.

This position is On-site.

Minimum Qualifications:

• High school diploma
• Three years relevant experience

Preferred Qualifications:

• Working knowledge of commercial custodial services with proven history of positive leadership activity.
• Detail-oriented with strong organizational skills.
• Knowledge of and experience with Microsoft Excel, Word, PowerPoint and Adobe software.
• Strong communication skills both written and oral.
• Effective interpersonal and problem-solving skills.
• Ability to coordinate, plan and organize work assigned.
• Ability to gather, analyze and evaluate data.
• Ability to speak effectively before groups of customers and employees of organization.
• Teaching experience preferred. Experience with Adult Learning Principles desired.

Sponsorship eligibility:

Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship.

Please submit the following documents:

• Application
• Resume

Applications close on: October 24, 2025

$ 37,527.00 - $ 52,000.00