Supervisor Patient Access - Admitting

Summary:

Under the supervision of Manager of Patient Access, and according to specified procedures, arranges for the review of efficient and orderly registration of all patients; ensures that accurate patient and insurance information is collected; performs various clerical and cashier duties. This description is not intended to be a complete list of duties. Other related duties may be assigned.

Responsibilities:

• Demonstrates knowledge and skills necessary to provide services based on the physical, psychosocial,educational, safety, and other related criteria appropriate population in his/her assigned area
• Maintains required core competencies.
• Complies with set Policies and Procedures of GCRMC (i.e. name tag, dress code, parking, smoking,absenteeism, etc.)
• Registers all patients to the hospital in accordance with the procedures. Accurately Pre-Registers and Registers patients for services and accurately gathers all necessary demographic information including insurance and billing information.
• Obtains all required signed documents from patients (i.e. Consent for treatment, Important Message from Medicare, Important Message from Tricare, HIPAA Notification, etc.)
• Verifies that all admissions are completed correctly for previous day's admissions.
• Verifies insurance benefits, notifies patient of their financial responsibility at time of service.
• Collects payments on patient accounts at time of service and on other outstanding patient accounts
• Facilitate appointments with Medicaid Eligibility Workers and/or Financial Counselors, if necessary.
• Shadows and mentors staff of their accurate use of insurance verification tools (i.e. Passport Next Bar/OneSource,NM Medicaid portal, Presbyterian Portal, Availity web portal, etc.)
• Review that staff have accurately completed Medicare Secondary Payer questionnaire as required.
• Provides Quality Assurance feedback per Registrar for review of opportunities for improvement and is to maintain 98% or higher.
• Fax Supply order requests as needed on Mondays and/or Wednesdays to Materials at 7474.
• Review timecards and approve/disapprove time off requests through the Kronos system daily and update Attendance log as needed.
• Complete monthly Rounding with staff
• Complete employee schedule for the following month on the I 5th of every month.
• Assist with daily or weekly Huddle Topics, e-mail requests, and monthly department staff meetings.
• Assists staff with insurance, billing and other inquiries they might have pertaining to their patient's hospital account.

Requirements:

Education

• High School diploma or equivalent.

Experience

• Clerical training that includes typing, 10 key calculator, and computer knowledge.
• Performs related responsibilities as assigned.

Licenses, Registrations, or Certifications

• Current American Heart - Basic Life Support (BLS)card.

Work Schedule:

5 Days - 8 Hours

Work Type:

Full Time