Operations Coordinator: Multi-Family Development

OPERATIONS COORDINATOR: MULTI-FAMILY DEVELOPMENT

Job Summary:

We are seeking a highly organized and proactive Operations Coordinator to support our multi-family development initiatives. This role is ideal for someone who thrives in a fast-paced environment, enjoys variety in their workday, and can confidently act as a right-hand partner to the Managing Director of Development. The Operations Coordinator will play a key role in underwriting support, development tasks, calendar and event coordination, document management, and keeping projects (and people) on track across Hillpointe's national portfolio.

Key Responsibilities:

• Assist with underwriting tasks, data collection, and report preparation for multi-family development projects.
• Support select development activities, including research, project tracking, and coordination with internal teams.
• Represent the company and accompany leadership to speaking events and industry functions.
• Proactively manage leadership calendars, schedule meetings, and coordinate events across multiple regions.
• Maintain and organize internal servers, ensuring files and documents are easily accessible.
• Compile reports, merge documents into PDFs, and distribute to appropriate stakeholders.
• Perform scribe duties, including attending meetings, taking detailed notes, coordinating follow-up actions, and ensuring timely distribution of meeting summaries.
• Manage RAMP accounting entries and provide general operational support.
• Serve as an on-the-ground organizer - ensuring schedules are maintained, priorities are met, and deadlines are tracked.
• Provide administrative support for both routine and special projects, with a willingness to handle any task, big or small.
• Liaise between leadership and internal teams to ensure smooth communication and follow-through on initiatives.

Qualifications:

• Bachelor's degree in Business Administration, Finance, Real Estate, or a related field preferred.
• Minimum of 3 years of experience in real estate sales, underwriting, or multi-family development.
• Strong organizational skills with a detail-oriented approach and the ability to manage multiple priorities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Excellent verbal and written communication skills, with a confident, professional demeanor.
• Ability to work independently while remaining a collaborative team player.
• Comfortable being available after regular business hours when needed.
• Willingness to travel occasionally for events and project needs.

Preferred Skills:

• Experience with underwriting in a multi-family development context.
• Familiarity with RAMP accounting or similar systems.
• Proven ability to combine strategic thinking with hands-on execution.
• Ability to remain adaptable, resourceful, and solutions-focused in a dynamic environment.