ANALYST, STRATEGY & ANALYTICS (UTAH JAZZ)

TheE15 analystfor the Salt Lake City area will spearhead the delivery of analytics and insights to our operators and partners at Delta Center and America First Field supporting the Utah Jazz, Mammoth and Real Salt Lake. In this role, you will be responsible for working with Levy's Vice President of Hospitality, Director of Operations, and the partnerStrategy & Analytics team to produce analytical insights and technology recommendations for hospitality initiatives. Additionally, this position's responsibilities include being responsible for establishing and advancing the methods, processes and standards of analytics and partner service that fuel the innovation that is driving Levy Operations forward.

Responsibilities:

• Manage relationships with key clients and Levy stakeholders by understanding their overall strategies and business objectives
• Develop specific knowledge about the venues, including physical configuration, proposed technology, and operational processes
• Develop and deploy optimal pricing, product, placement, and promotion strategies for concessions and premium points of distribution based on team objectives and fan feedback
• Identify opportunities to change existing product offering or distribution
• Develop reporting (heat maps, dashboards, slide decks, status updates) standards and formats for partner and operator end use
• Communicate key guest insights and potential action items
• Analyze and build optimal solutions around variable labor and cost of sales management
• Leverage available artificial intelligence, consumer insights, and emerging technology tools to drive guest experience and profitability
• Support, manage, or directly complete ad-hoc analytics projects as needed or required
• Support for strategy development of new technology initiatives in cooperation with the partner strategy department
• Lead business review process to share performance updates and opportunities
  

Ideal Qualifications:

• Self-starter who is eager to learn the business and drive insights
• Ability to develop and own stakeholder relationships
• Ability to work collaboratively in a consultative role
• Bachelor's and/or Master's degree in business analytics, statistics, economics, or a related field
• Experience in Excel with experience in financial modeling a plus
• Experience using SQL, R, Python, Power BI, and/or Tableau for data analysis
• Experience in using data visualization tools, visual features of statistical software tools or PowerPoint to communicate complex ideas to non-technical audiences
• Can share examples of using data to solve complex problems
• Food service operations awareness/experience
• Excellent interpersonal and stakeholder management skills
• Proactive approach to problem solving and adding value

Expectations:

Expected to work most of the work week from partner site(s) with attendance at most events expected. Based on workload and communication with the Vice President of Hospitality, remote work can be factored into work schedule.