New
IT Executive Level Support Engineer
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*Description*
We are currently seeking an Executive Level Support Engineer to support our Executive Leadership Team, the candidate will be responsible for supporting APi Group Executives and their Admins. They will be performing a variety of support activities while maintaining strong communication with Executives and their Admins around expectations and solutions. We are looking for a professional IT engineer that is service/support oriented to support our Executive team. Prior experience as an executive support engineer is required. This role will report to the Enterprise Operations Leader. *Skills* Technical support, Help desk support *Top Skills Details* Technical support,Help desk support *Additional Skills & Qualifications* APi Group is a global, market-leading business services provider of safety and specialty services in over 500 locations worldwide. APi provides statutorily mandated and other contracted services to a strong base of long-standing customers across industries. We are driven by entrepreneurial business leaders to deliver innovative solutions for our customers. As our presence across the globe increases, we are striving to become the #1 people-first company in the world. AtAPi Group, our purpose is clear: We Build Great Leaders.We believe thateveryone at APi is a Leader, andwe provide leadership development programsacross our businesses to facilitate growth. Our distinct leadership development culture creates an empowered, entrepreneurial atmosphere where our leaders can grow, thrive, and belong. We are currently seeking a Senior Engineer to support our Executive Leadership Team, the candidate will be responsible for supporting APi Group Executives and their Admins. They will be performing a variety of support activities while maintaining strong communication with Executives and their Admins around expectations and solutions. We are looking for a professional IT engineer that is service/support oriented to support our Executive team with prior experience as an executive support engineer is required. This role will report to the Enterprise Operations Support Leader. Essential Duties & Responsibilities: To include, but not limited to the following: oManage level 3 support issues (escalated from L1 and L2 support team members) for executive team. Provide direction and train support team members handling L1 and L2 requests. oLeading process creation with new & existing technology oDetermine hardware/software configurations that best serve the business requirements oOwn vendor relationships, monthly checking and annual reviews of vendor expectations oDefine technical requirements for applications and process oDesign system requirements based on use cases o *Experience Level* Expert Level *Pay and Benefits* The pay range for this position is $35.00 - $48.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type* This is a fully onsite position in New Brighton,MN. *Application Deadline* This position is anticipated to close on Aug 20, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. |